Account Management Admin
Location
USA - Morristown, NJ

Summary
The Account Management Admin position reports to the Global Membership Development Manager. This position is responsible for providing on-going support to Regional Membership sales teams.

Specific Responsibilities
  • Assist in creation and on-going updates to Membership Welcome Kit
  • Work with the Regional Membership Development Managers and associated sales force in support of membership acquisition and renewal activities.
  • Maintain member contact details and ensure information in the database is accurate and changes are communicated to the sales teams as required (Principal Contacts, Member Company name changes, etc).
  • Provide Weekly financial reporting on membership activations and renewals
  • Complete Activation process for membership
  • Provide Membership Collections support to sales teams
  • Complete process for Membership Mergers and Acquisitions
  • Ensure sales related collateral and information is available on Collaboration Workspace
  • Periodically check Member Services website pages to ensure information is accurate and up to date
  • Assist sales teams with outreach related activities as required
  • The hours for this position are from 8:00 AM to 4:00 PM.
Apply Now
For immediate consideration, please forward resume with salary requirement.

Skill Requirements
  • Some college level education in a business or technology related field and minimum 3-5 years experience.
  • Knowledge in information, communications and/or entertainment industry in relation to business and operations related areas
  • 2-3 years business related experience in a customer-facing role
  • Experience in pre-sales/post-sales support role
  • Excellent working knowledge of Microsoft Word, Excel, Powerpoint, and Skype.
  • Strong computer skills and ability to use other in-house support and reporting tools.
  • Ability to learn quickly
  • Strong interpersonal, communication and organizational skills
  • Ability to work with colleagues across multiple time zones and cultures

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