TM Forum - Account Management Admin

The Account Management Admin position reports to the Global Membership Development Manager. This position is responsible for providing on-going support to Regional Membership sales teams.

Specific Responsibilities

Assist in creation and on-going updates to Membership Welcome Kit
Work with the Regional Membership Development Managers and associated sales force in support of membership acquisition and renewal activities.
Maintain member contact details and ensure information in the database is accurate and changes are communicated to the sales teams as required (Principal Contacts, Member Company name changes, etc).
Provide Weekly financial reporting on membership activations and renewals
Complete Activation process for membership
Provide Membership Collections support to sales teams
Complete process for Membership Mergers and Acquisitions
Ensure sales related collateral and information is available on Collaboration Workspace
Periodically check Member Services website pages to ensure information is accurate and up to date
Assist sales teams with outreach related activities as required
The hours for this position are from 8:00 AM to 4:00 PM.

Apply Now

Click here to apply via Monster.com.
Or e-mail your resume to recruit@tmforum.org.

For immediate consideration, please forward resume with salary requirement.

Skill Requirements

Some college level education in a business or technology related field and minimum 3-5 years experience.
Knowledge in information, communications and/or entertainment industry in relation to business and operations related areas
2-3 years business related experience in a customer-facing role
Experience in pre-sales/post-sales support role
Excellent working knowledge of Microsoft Word, Excel, Powerpoint, and Skype.
Strong computer skills and ability to use other in-house support and reporting tools.
Ability to learn quickly
Strong interpersonal, communication and organizational skills
Ability to work with colleagues across multiple time zones and cultures

TM Forum does not accept resumes from unauthorized agencies and search firms. Resumes submitted on this site by unauthorized third-parties will not be considered for posted positions and are not eligible for any compensation. All third-party agents and search firms must have an approved contract with TM Forum in order to submit resumes on behalf of candidates.