| TM Forum's Application Framework (TAM) is a key element of the TM Forum Frameworx Integrated Business Architecture. It provides a common language between service providers and their suppliers to describe systems and their functions, as well as a common way of grouping them. As the next generation of digital services pushes enterprises to collaborate with more partners and greater numbers of systems, the ability to identify functional gaps becomes critical to purchasing and integration decisions. The Applications Framework provides organizations a standardized model for grouping functions and data into recognizable applications or services. The Applications Framework provides the bridge between Frameworx components, such as the Business Process and Information Frameworks, and real applications by grouping process functions and information data into recognized OSS and BSS applications or services. In areas such as Fulfillment, Assurance, and Billing, the Applications Framework breaks out a growing number of functional areas, including: - Customer Management
- Service Management
- Resource Management
- Supplier/Partner Management
- Enterprise Management
By providing a structure to define support systems' application functionality, the Framework helps Service Providers navigate the entire procurement process—from initial request for information, through systems comparison, to actual implementation. It also helps Suppliers position which systems they supply themselves and which ones they supply through partnerships with other companies.
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 | Get Started with the Application Framework | | | | | | Business Benefits | | 1. | Streamlines procurement with a common framework and language for defining and purchasing management solutions | | 2. | Faster integration with lower costs enabled by clear definitions across application functions | | 3. | Standard application requirements enable modular approach and reuse, lowering custom development and licensing costs | | 4. | Increase automation and efficiency with standard, deployable components | | 5. | Enables rapid inventorying and rationalization of IT environments for transformation projects and in merger/acquisition situations | |
| Download Center | | Download Application Framework documents. | | |