Information Framework (SID)

Simplifying Integration, Speeding Time to Market

Without standardized information models, data may require extensive transformation each time it passes among applications requiring costly, customized integration across multiple system interfaces. The TM Forum’s Information Framework (SID) addresses this challenge by embodying an extensive, flexible, and widely proven model that defines business concepts, their characteristics and relationships, all described in an implementation independent manner. 

The Information Framework (SID) is in use extensively in the marketplace in a wide variety of implementation projects.  Visit the Case Study Library to see over 60 case studies referencing the Information Framework across service providers and their suppliers.

TM Forum recognizes that service-oriented architecture (SOA) development and related integration architectures rely heavily on a common information model and a common language for all systems touched by integration efforts.

TM Forum's Information Framework (SID) not only succeeds in building this common language, but also in aligning data with pertinent business processes. To that end, the TM Forum Information Framework's information is mapped directly to the widely deployed Business Process Framework (eTOM) process definitions. The two go hand-in-hand so that data in management applications truly reflects the business requirements of the Service Provider. This harmony between information and business process has become the cornerstone of the TM Forum's Solution Frameworks.

Did you know?
The Information Framework and its synergy with the Business Process Framework (eTOM) has received further validation through the  ITU-T Recommendation M.3190 , led by Dave Sidor of Nortel and Knut Johannessen of Telenor. The Recommendation encompasses the “Product” and “Service” domains of The TM Forum Information Framework v 7.5.

  Click Here for a more in-depth look at the Information Framework


Business Benefits
Common data model and data definitions to speed integration of key OSS/BSS. Reduces cost of integration and time to market by using off the shelf information definitions.
Information Framework definitions available in document and UML format for flexible use. Supported by commercial tools for easy implementation.  Mapping of Information Framework's information directly to Business Process Framework (eTOM) process definitions so that support systems reflect business requirements.

Current Deliverables
Information Framework (SID) Solution Suite Release 8.0 Model Files (GB922)
InformationFramework (SID) Solution Suite Release 8.0 (GB922)
Information Framework (SID) Release 7.5 (GB922)
UML Models Files Release 7.0 (GB922)

British Telecom ‘Vision’
British Telecom has launched a new IPTV offering named ‘Vision’. The offering includes standard TV channels & bundles, as well as a Video on Demand service. This new required new operational support systems; settlement with content providers; new billing schemes and business processes. BT implemented a Revenue Assurance solution to ensure operational efficacies, customer satisfaction, and profit targets are met.
Read More
Implementing a Unified Sales Catalog and Guided Selling Process For a Personalized Customer Experience
Service Inventory as a Key Enabler of Effective Service Delivery at T-Mobile Germany
SID-based Billing in Telekom Slovenije
SOA Based Solution for Next Generation Services Enablement in BSS/OSS Landscape
Online Community
Information Framework (SID)Information Framework (SID)
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Current Discussions
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Videos
Josh Saloman Josh Salomon, Senior Billing Architect & SID Team Co-Chair
Amdocs Group
John Reilly John Reilly, Senior Program Manager
TM Forum

Latest News
Tribold, is the first company to be awarded a TM Forum Certification Mark for the Forum’s Information Framework (SID) with its TRIBOLD 3™ enterprise software application.
Learn more

ITU-T Acceptance of TM Forum Information Framework (SID) Validates Industry Need for Single Common Information Model. For further information, click here.

There is a special project in place to align the Information Framework and MTOSI/MTNM resource models. This is anticipated to result in major changes to the Resource Specification and Resource ABEs in Information Framework Release 9. For more information on this effort please click here.

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Web Presentation
What is the Solution Frameworks (NGOSS) and What Can It Do For You?

Data Interoperability To Fulfill the Promise of SOA

Books
Getting Started With The SID: A Data Modeler’s Guide
Written by John P. Reilly

SID Distilled
Written by John Reilly & Martin Creaner

Application Integration Using the SID
Written by John Reilly and John Wilmes

Resource Links

Contacts
Team Leader: Josh Salomon JOSHS@Amdocs.com
John Wilmes jwilmes@progess.com
TM Forum Staff Support: John Reilly jreilly@tmforum.org
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