Revenue assurance is the proactive investigation of data and processes that impact the revenue stream. The objective of a revenue assurance programme is to identify errors and inefficiencies that contribute to a lack of quality in the fundamental elements upon which revenues and profits are generated. Data is the currency of the Telecommunications world, and processing this data accurately enables maximum financial benefit for the Service Provider.
This one-day course introduces the newcomer to main concepts and key principles associated with revenue assurance.
Management World
Tuesday, May 5, 2009 - 8:30pm - 5:30pm
Instructor: Geoff Ibbett
| Level | Introductory |
|
| Who should attend? | Prerequisites |
| This course is intended for Service Provider staff new to the revenue assurance, risk management and internal audit functions, as well as staff from vendors and consultancies with relevant Service Provider clients. | None |
Upon completion, you will be able to: - Understand the many and varied factors that give rise to revenue assurance issues
- Understand the tools and techniques that can be applied to identify and overcome such issues
- Differentiate between usage, subscription, cost and process assurance
- Identify revenue risks and define appropriate controls
- Understand the TM Forum's approach to revenue assurance
Agenda: - Introduction to Revenue Assurance
- Introduction to the TM Forum's revenue assurance maturity model
- Revenue leakage framework and examples
- Introduction to usage assurance, including the revenue assurance lifecycle
- Introduction to subscription assurance
- Introduction to cost assurance
- Introduction to process assurance
- How revenue assurance issued may be corrected
- How revenue assurance issues may be prevented
- Discussion of supporting techniques
- Summary and Q&A
As with all official TM Forum courses, certificates of achievement will be issued.
Click here for a list of Instructors.