Inside the TM Forum, groups of like minded members form interest groups to investigate areas that are new to the industry and/ or the TM Forum. These interest groups typically identify work areas where standards need to be created our augmented to reflect a new set of market driven needs.
| Billing & Customer Experience Initiative |
- Helping communications companies maximize the efficiency of the whole billing process
- Assessing the impact of new services and technologies and fully understanding the issues surrounding them
- Promoting billing issues and the importance of billing to senior decision-makers
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| Cable Interest Group |
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Closed group of cable MSOs who are meeting to identify collectively how TM Forum standards and guidelines can best benefit them. Contact Christy Coffey (ccoffey@tmforum.org) for further information. |
| End User Device Management |
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This group is investigating the feasibility of a common approach to the management of user devices such as mobile handsets, set-top boxes, and home gateways. | |