Service providers are continually driving operational efficiencies and delivering service

innovation through continuous transformation of business. The Business Transformation summit will look at today’s volatile and changing economic climate and investigate best practice for reducing costs, finding new revenue streams and keeping your customers happy. But this may involve tough decisions and widespread transformation across the business from the CEO’s office down.

Hot Topics Include:

• How to capitalize on the new and changing value chain
• The latest business transformation models in order to monetize content and help you compete effectively
• Building the business impact analysis for transformation
• Radical new computing and resource models (including cloud computing) and the implications for capacity planning and business scalability.

Summit Keynotes Include:

Giuseppe Barcellona Head of Business Line Swisscom AG	Mehrdad Mansourpour Managing Director and CIO UPC Broadband Holding Services	Dino Dogan Chief Financial Officer VIPnet d.o.o.
Ofer Gneezy CEO iBasis, Inc	Rod Snodgrass Group Strategy Director Telecom New Zealand	Rodrigo Duclos CTO Net Servicos de Comunicacao S.A.

Key Take-Aways

• Find out how technology is playing an important role in transforming the entire value chain
• Understand the role of Service Delivery Platforms in bringing new services to market faster.
• Learn how investment in IT can be effectively measured in terms of actual contribution to the business
• Hear how the latest standards and frameworks are enabling the converged fixed/ mobile infrastructure

Cable Focus Mehrdad Mansourpour Managing Director and CIO Hear how UPC Broadband Holding Services, a division of Liberty Global, are managing transformation to deliver next-generation services across their cable networks through-out Western, Central and Eastern Europe.

Mobile Focus Heidi Godfrey-Jones Head of Network Contracts Understand how Vodafone UK are managing change implementation improvements aligned to eTOM and ITIL frameworks delivering realised cost and quality benefits.