TM Forum

TM Forum Standards

To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.

Service Providers Need to Eliminate Operational Silos for Effective Customer Experience Management, Says Subex

Wednesday, December 09, 2009

Subex Launches Vector for Agile Service Fulfillment

Wednesday, December 09, 2009

Compuware Launches New Initiative to Increase Profitability of Mobile Data Service Providers

Tuesday, December 08, 2009

IPTEGO and Partner Teraquant Corporation at Management World Americas in Orlando

Tuesday, December 08, 2009

Tribold 4 Announced at Management World Americas

Tuesday, December 08, 2009

NEC Selected by NTT DOCOMO

Tuesday, December 08, 2009

Telecom NZ’s Chorus Selects NetCracker’s Workforce Management Solution to Drive Automation

Tuesday, December 08, 2009

Tata Teleservices Limited Turns To Volubill For Real-Time Charging Enablement

Tuesday, December 08, 2009

Square Hoop Launches VAZIR Active Catalogue

Tuesday, December 08, 2009

Volubill Honored with 2009 Internet Telephony BSS/OSS Excellence Award

Monday, December 07, 2009

NetCracker Releases Version 8.0: Pioneers Advancements in OSS to Include Workforce Management

Monday, December 07, 2009

Kabira Enhances its Leading Kabira Provisioning and Service Activation Solution by Integrating with Aktavara’s Dynamic Network Inventory Technology

Monday, December 07, 2009

Cbeyond and Intelliden to Co-present ‘Zero Touch Provisioning’ at TM Forum’s Management World Americas 2009

Monday, December 07, 2009

MYCOM to Launch its New Convergent OSS Service Assurance Software Solution to the North American Market at TM Forum’s Management World Americas

Friday, December 04, 2009

Subex reinforces its OSS/BSS leadership at Management World 2009 at Orlando, Florida This link will take you to another website. TM Forum accepts no responsibility for content provided by other websites.

Friday, December 04, 2009

Telekom Slovenije successfully implements Subex’s ROC

Wednesday, December 02, 2009

Subex leads the market in Business Optimization for the second year running

Wednesday, December 02, 2009

Cbeyond and Intelliden to Co-present ‘Zero Touch Provisioning’ at TM Forum’s Management World Americas 2009

Wednesday, December 02, 2009

how to grow customer experience at the Management World Americas in Orlando

Wednesday, November 25, 2009

Square Hoop showcases Active Service Catalogues in TM Forum’s Catalyst Program at Management World Americas

Tuesday, November 24, 2009

Free PR consultation for Management World Americas Exhibitors

Tuesday, October 13, 2009

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What is Collaboration? TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Cable Cloud Catalyst Demonstrations Defense Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community BtoB Business Process Framework Extensions Business Enablement Business Metrics and Scaffold Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Energy Smart Grid Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Spectrum Management Wholesale Cost Management Workforce Management


TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 11.5 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 4.5 Business Process Framework (eTOM) 9.0 Business Process Framework (eTOM) 11.5 beta Information Framework (SID) 9.5 Integration Framework 2.5 Integration Framework 11.5 beta Revenue Assurance Solution Suite 3.0 Revenue Assurance Solution Suite 3.5 beta Business Performance Measurement System (BPMS 5.5.0)


Conferences & Webinars View: Conferences Summits Action Week Excellence Awards Webcasts About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2012 Dublin, Ireland May 21 - 24, 2012 Management World Americas 2012 Orlando Florida December 4 - 6, 2012 SUMMITS TM Forum's Africa Summit Johannesburg, South Africa September 18 - 19, 2012 ACTION WEEK Baltimore, Maryland July 16 - 20, 2012


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE


CERTIFICATION You can start your career certification in just a week. MORE DETAILS SUPPORT YOUR CASE TO ATTEND TRAINING Download this simple document to show your manager how your company will benefit when you attend TM Forum Training.


Research & Publications Latest Releases View: Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Think Tank Media Kits Browse all Publications Unzipping the Digital World May 2012 Securing our connected world: Transforming Security May 2012 Insights Research: Managed Services for OSS/BSS May 2012


About TM Forum About TM Forum Introduction to TM Forum Background Board of Directors Management Team Careers with TM Forum Industry Jobs Board Contact Us 中国的 Collaboration Collaboration Program How can I participate? What can I participate in? How does Collaboration Work? What are the benefits of participation? Project list Catalyst Program Publications Perspectives 2011 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Newsletters Case Studies White Papers Bookstore Media Kits Conferences Management World 2012 TM Forum's Middle East Summit TM Forum's Latin America Summit Spotlights Training Webcasts Supported Events Membership Membership Membership Benefits How to Join Member List Marketing Solutions Center Contact Us Standards Frameworx Overview Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Revenue Assurance SLA Management Software Enabled Services Management IPsphere Training About Training Upcoming Training Courses On-Site Training TM Forum Certification Executive Workshops Course Details Copyright © 1988-2012, TeleManagement Forum. All Rights Reserved Contact Us Careers with TM Forum News Room Privacy Policy Terms of Use Sitemap