Training sessions will take place on
Sunday, December 6th, Monday, December 7th and Thursday, December 10th (from 9am to 5pm).
 Exams:
Business Process Framework (eTOM) Knowledge Certification exam (Wednesday, 7:30am-8:30am)
Information Framework (SID) Knowledge Certification exam (Thursday, 7:30am-8:30am) |
Click on the course titles to open a detailed description of each in a new window.
Course levels
| Introductory courses | Intermediate courses |
| These are broadly based courses that provide the delegate with an overview of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. | While there are no subject matter knowledge pre-requisites for most introductory courses, Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organization. They present a finer level of detail than found in the introductory courses. |
Suggested Training Tracks
To assist in your decision of which courses to take and when, we have defined the following tracks based around specific topics of interest. You are not required to take all courses in a track, but taking the courses in the order shown will help in gaining the maximum benefit from TM Forum Training at the event.
| Track | Courses | Intended audience |
| Solution Frameworks Primer | - Information Framework Distilled
- Business Process Framework Distilled
| All levels of staff who require an introduction to the Solution Frameworks to help make the best use of the event - three main cornerstones covered in detail |
| Certification Preparation | - Information Framework Distilled
- Business Process Framework Distilled
| Those needing the foundation courses for the Business Process Framework (eTOM) and Information Framework (SID) Knowledge Certification exams |
Business Process
Deep Dive
| - Business Process Framework Distilled
- Business Process Framework Implementer's Workshop
| Architects, technical staff and business process modelers -- maximize your eTOM learning with this selection |
| Information Modeling Deep Dive | - Information Framework Distilled
- Information Framework Modeler's Workshop
| Architects and information modelers -- this combination takes you right down into using the SID in real work |
| Implementer's Choice | Any of the following:
- Business Process Framework Implementer's Workshop
- Information Framework Modeler's Workshop
- Using the Information Framework (SID) for Application Integration
| For those who already know the basics these courses will provide practical steps to deployment |
| Billing | - Next Generation Billing & Charging Overview
| Anyone involved in various levels of billing systems |
| New Course | |
|