The Power of Questioning Everything about your Telecommunications Business

Date: Wednesday, August 12, 2009
Solutions Webinar

Sponsored by:

 Netezza

With Guest Speakers from:

Time Warner Cable

and
Yankee Group

 Register Now


Date: Wednesday, August 12, 2009
Time: 10:00am Eastern Time [Convert to your local time]
Duration: 1 Hour
Speakers:
  • John Gillespie, VP and GM Global Telecommunications, Netezza
  • Arindam Banerjee, Vice President – Enabling Technologies, Service Provider Software Solutions, Yankee Group
  • Robert Leibengood, Director, EDW Architecture, Time Warner Cable

Chairperson: Joan Huffine, TM Forum

One of the biggest challenges facing today’s telecommunications providers is the ability to sift through the massive volumes of detailed customer and network usage data in order to provide an end-to-end picture of their network, financial and customer behavior.
In today’s hyper-competitive marketplace, those with the best data will win.

A key to success is to become expert in converting customer and network behavioral data into real insights that will drive your organization’s growth and profitability. The goal for service providers should be to integrate subscriber information across all operational and analytic silos in order to proactively manage the customer experience and provide differentiated treatment across segmented customers.

Attend this webinar to learn what some of the largest providers in the world have been able to accomplish using a scalable, high performance analytic infrastructure in the areas of network intelligence and optimization along with customer behavior analytics. This webinar will feature real world examples from Yankee Group and Time Warner Cable of how you can leverage your data to make your business more effective.