Regional Summit - Sao Paulo 2009

Investigated new opportunities and light at the end of the tunnel and focused on operational excellence and new business models for Service Providers in the Americas

Date: Tuesday, October 13, 2009
Location: Transamerica Expo Center, São Paulo, Brazil  

Download presetations below

This sold out event featured industry expert speakers and attendees from all over the region who came together to:

  • Examine the Brazilian market as it nears saturation and look for new business models to add value and deliver an exceptional customer experience, thereby reducing churn
  • Look at the on-going battle between Service Providers and Cable Companies -- how will they position themselves to win the triple-play and quad-play consumer? 
  • Find out how to make new business models a reality and deliver the efficiencies and new service revenues that are vital for survival, specifically:
AGENDA HIGHLIGHTS
Download presentations below

Keynote Addresses

Mauricio Cascão, CTO, TIM Brazil
Next Generation Transformation – Lessons Learned

Jim Warner, Vice President & Head of Digital Media, Advertising & Cloud Computing Programs, TM Forum
TM Forum at a Glance: Linking the World’s Telecom, Cable, Web & Media Companies

Service Provider & Sponsor Presentations and Case Studies

Sergio Barros, IT OSS Manager, Oi

Fabio Sepúlvida, Network & Tecnology Director, VIVO

Gustavo Adolpho Bonesso, Traffic Manager, Claro Brazil

Christian Ferrer, Director/Manager Business Development, VTR

Simón Tadeo, Processes Manager, CableVisión Argentina

Luiz Francalanzza, Provisioning Solutions Development Manager, Telefonica R&D

Glaucio Valente, Customer Management Senior Consultant, CALA, Amdocs

Topics include:
  • New Services & New Business Models
  • Operational Excellence and transformation utilizing TM Forum Standards & Frameworks
  • Customer Experience
  • Revenue Management & Billing
  • Digital Lifestyle - Behind the Scenes 

If you would like to speak with somebody for more information on this conference, to find out how to become a TM Forum member, or to learn how to gain further benefits from your membership, please do not hesitate to contact Juan Nodar, Membership Development jnodar@tmforum.org.



Lead Sponsors


SunTech

EAS Sponsor

Tektronix




About Futurecom
Futurecom is a Telecom and IT event that gathers Market Strengths, providing corporate customers and professionals an appropriate and stimulating environment for the development of Knowledge, Business and Relationships/Networking.

Futurecom hit record visitation in 2008. There were 14,331 participants in total, between visitors and congressmen, compared to 6,702 in 2007. The number of participating countries also rose, reaching 42, compared to 35 in the previous year. The number of exhibiting companies grew 17% in the same comparison, reaching 237 exhibitors in the last edition. Futurecom Year 11 will be held in Sao Paulo, Transamerica Expo Center, from October 13th to 16th, and expects to gather more than 15,000 visitors.