| | | | | Insights Reports: |  | | Evolving SDPs – Essential Plumbing For ‘Smart Pipes’ | | | Communication Service Providers (CSPs) fear being relegated ‘dumb-pipe’ status. To become ‘smart pipes’ filled with attractive content, applications and communication services, service providers have to redefine and transform themselves through new business models and opening of infrastructure to innovative third-party service providers. Only then could they monetize their network investments and complement their existing offerings with innovative service bundles that ultimately improve customer experience and increase loyalty and profitability.
| | Read More | | | | | Insights Business Intelligence Reports: |  | | Revenue Assurance: The Hidden Opportunity | | | “Revenue Assurance: The Hidden Opportunity” is the latest in a series of TM Forum Insights Business Intelligence reports, exclusively available to TM Forum Members. This Insights Business Intelligence Report analyzes the benefits of strong Revenue Assurance performance for Communications Service Providers (CSPs) at all levels of maturity. It includes observations from recent TM Forum Business Benchmarking Revenue Assurance benchmarks and Revenue Assurance Maturity Model surveys. The report also includes perspectives from CSP thought-leaders about the contribution Revenue Assurance makes to their corporate success, and key vendor views.
| | Read More | | | | | Newsletters: |  | | | Books: |  | | | Yearbook: |  | | Perspectives 2009/10 | | | Within Perspectives, the industry’s top journalists aSocial Networking Spreadnd thought leaders demystify the revenue-generating and loyalty-building possibilities of convergent services.
| | Read More | | | | TM Forum publishes a comprehensive collection of newsletters, addressing both business and technical aspects of today's hottest topics. See below for TM Forum's latest newsletters.
| | Latest Newsletters: |  | | Inside Track Issue 4 | | Friday, March 12, 2010 | 4G and the Customer Experience…Plus: Excellence Awards Nominees, New Management World Speakers and more
| | Read More | | | |  | |  | |  | |  | | | Visit the Newsletter homepage | Download from our broad range case studies featuring real-world implementation experience with service providers and suppliers around the world.
 | | Latest Case Studies: | | | | View all Case Studies |  Download from our library of white papers authored by members around the world on key topics. | | Latest White Papers: |
View all White Papers | | A one-stop shop for in-depth books by industry leaders on topics such as Business Process Framework (eTOM); Information Framework (SID); and Solution Frameworks (NGOSS): | | Latest Books: |  Business Transformation with TM Forum Solution Frameworks and SOA is one of a series of books that describe how to adopt and apply the TM Forum solution frameworks (NGOSS), this is a practical tool that will guide enterprises to recognize and build their path to the next generation model. |  The eTOM provides a review of the Business Process Framework, a typical implementation approach, a set of guidelines for extending the framework and a series of case studies for demonstrating uses of the framework |  Getting Started with the SID: A Data Modeler’s Guide
is the TM Forum’s latest volume on New Generation Operations Systems and Software (NGOSS). |  Application Integration Using the SID is the third in a series of books that describes how to adopt and apply the TM Forum’s NGOSS program. | | Visit the bookstore | | |