| Overview | “Revenue Assurance spans across OSS and BSS because it requires a holistic view of the operator’s environment to encompass both OSS systems such as network management and BSS systems such as the billing and CRM systems. We saw a real need to create an industry standard and model for the way operators deal with RA. It was our service provider members that encourage us to take on the challenge and they have stepped up to support the technical work the Revenue Assurance team is doing.” Martin Creaner, TM Forum President & CTO
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| Catalyst Projects | Previous and Current Catalyst Projects in the BSS-Billing Projects Sector. See all Catalyst Projects.
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| Billing Viewpoints | | Viewpoints presented by Hugh Roberts, Development Director of the TeleManagement Forum.
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| | Team Activities |
Revenue Assurance Team
The Revenue Assurance team addresses standardization in the OSS/BSS space relating to problems of lost revenues and reduced profitability as a consequence of process flaws.
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| Documents |
GB941b Maturity Model
This appendix discusses a way to assess maturity of business activities to deliver
revenue assurance objectives.
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GB941-A Revenue Assurance KPI Metrics Workbook
This addendum provides a hierarchy of Revenue Assurance Key Performance Indicators (KPI) at Strategic, Tactical and Operational level in 3 main categories
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GB941 Revenue Assurance Guide Book, Release 1.0
This Guidebook originates from TMF Revenue Assurance Technical Report 131, a technical report on RA issued by TMF in 2004, and leads the reader through different facets of RA, collecting the experiences of various professionals.
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