Service Delivery Framework
Empowering Service Providers With Service Lifecycle Management
Do you need an agile service delivery environment for integrating all the functions required in a service’s lifecycle?
Do you need to flexibly accommodate market changes and customer preferences?
Service Providers do not want vendors or suppliers dictating how they should architect their Service Delivery Platform (SDP). In order to infuse flexibility and maintain control of service lifecycle management across all execution environments (i.e., SDP, IPTV, IMS), the Service Delivery Framework provides a guide for binding services with product catalogs. The Framework also helps to define specifics around business- and operations processes germane to service delivery.
An impressive arsenal of work has already developed by cross-industry juggernauts like IBM, Oracle, CA and Microsoft.
|
|
| About the Program |
Business Agreement (TMF 519)
This document addresses the requirements for the flexible and efficient service lifecycle management of next-generation services. It includes Business Objectives, Technical Principles and categorizes requirements for:
- SDF Infrastructure;
- SDF Managed Entities;
- SDF Management;
- SDF Functional Capabilities;
- SDF support for Customer, Supplier and Partner relationships.
|
SDF Overview
This document presents the current view of the Service Delivery Framework, and describes an agnostic management framework for next-generation services that will abstract complexity regardless of the software or network technologies used to implement services.
The TR139 document defines the SDF Reference Model, which decomposes the problem space for identification of key areas in need of standardization.
 More...
|
Industry Groups Positioning (TR141)
One of the major goals of the Service Delivery Framework is to complement or leverage related work conducted within other industry groups (i.e., OMA, OASIS, CableLabs, etc).
This document contains the summary of the information gathered and agreed upon by the parties identified as relevant to the Service Delivery Framework program. Various items for possible collaborative work are identified in the individual sections—each of which addresses the contributions from each Industry Group.
More...
|
|
| Looking To the Future |
Phase 3 will leverage the Phase 2 deliverables. The Service Delivery Framework team is keen to hear from interested members willing to participate on developing scenarios and specifications.
|
| How to Get Involved |
The next Phase of the TM Forum Service Delivery Framework’s evolution will involve technical specifications that address the requirements identified in Phase 2. These specifications will be elaborated through business scenarios and in collaboration with other TMF teams, other standards organizations and industry groups.
The intent of Phase 3 will be further empowerment of Service Providers to deliver convergent, multi-service offerings that involve multiple stakeholders and myriads of technologies.
|
| Team Activities |
Team Information
Service Delivery Framework (SDF) Team Information: TM Forum is extending its Management activities to include end-to-end Management of Next Generation Services - which will include service components from many other Industry providers (eg Content, Cable, Entertainment etc). Here you'll find further information on the team as well as the Team Charter.
|
|
| SDF Catalyst Projects | | The demonstration projects below have done work related to the SDF area and their results are being included in the SDF team’s work
|
|
| SDF-Related Training |
NGN Overview
As the SDF is a natural extension to the development of NGN, it is expected that some elements of the SDF will be added into TM Forum’s present training course on NGN and NGN Management
|
|
|
|
|
|