TM Forum Webcasts

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Webinars
Bringing you:
  • solutions to industry issues and real-world case studies
  • the latest on the work of the Collaboration program
  • expert insights and views on the future of the industry
Three types, each with a distinctive focus, provide an overview from industry experts on TM Forum standards and hot topics:

Solutions Webinar - addresses industry issues and shares industry solutions developed by TM Forum Members often with a real-world case study.

Technical Webinar - flagship of the TM Forum webinar program linking the work of the Collaboration program with the individual work of a TM Forum Member company often with a case study illustrating the benefits to the industry.

Leadership Webinar - focuses on the future issues of the industry and addresses the changing and very challenging environment of the information, communications and entertainment services industry.

Sponsorship Opportunities
Offering:
  • A virtual marketplace that brings your prospects to you
  • Exposure as an industry leader to a global audience, the majority of which are purchase deciMarketing Solutions Centersion makers
  • Flexible options tailored to your
    business priorities
  • Direct, cost-effective lead generation
  • Long-term brand exposure
Webinar and Podcast sponsorshipWebinar Testimonial provide prime opportunities to showcase your company's solutions to specific industry issues.
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Upcoming Webinars 
Sponsored by Achieving First-Rate Customer Experience: Effective Order Management is Key Tuesday, March 23, 2010 11:00 EST
With the increasing demand for new and converging services and technologies, communications service providers are challenged to provision and fulfil their customers’ service requests under a common customer order, in a rapid and flexible manner, across multiple lines of business. Join us to find out how to make sure the approach you take to order management leads to a competitive advantage, not a fatal cost burden to your company.
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Sponsored by Realizing the Full Potential of Your IT Operations: Increased ROI with Network Virtualization Wednesday, March 24, 2010 09:00 EST
We continue to live in an environment where network virtualization can be a competitive advantage. At a time where all companies are looking to manage costs it is important that any move from physical to virtual IT are handled correctly or the company risks incurring greater cost or having a degradation of service. Join us to find out how to adapt your IT management strategies to deal with increased change and deliver increased ROI in physical, virtual, and private cloud infrastructures.
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Sponsored by Telco’s Cloud Offering Differentiator: Bundle Layer 1 to Layer 7 and More Wednesday, March 31, 2010 10:00 EST
In today’s ever changing world, cloud services is the next important trend that will clearly increase the complexity of service providers offerings in addition to presenting significant BSS and OSS challenges. Join us to take a look at the crucial role solution management can play and find out how to automate sales and fulfillment processes to ensure efficient and deployable projects which will support the service provider’s continued growth and evolution.
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App Stores: A Model for Future Service Provider Partnerships? Thursday, April 01, 2010 10:00 EST
This webinar, accompanied by a brand new Insights Research report of the same name (published on 29th March 2010), looks broadly at app stores as a phenomenon in themselves, but also as a model for future telecom relationships. It will also examine the importance of partner, customer revenue and product management in achieving success.
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Sponsored by Reliability, Scalability, Increased Revenue: Monitoring Ethernet Backhaul Services Wednesday, April 07, 2010 10:00 EST
As new services are created at an increasing pace in the communications service provider business, organizations need the flexibility to adapt to the changing environment and generate new revenue streams from these services. Join us to assess your organizations’ efforts in dealing with these new possibilities and find out how modern integration tools and flexibility are fast becoming staples of success in this environment.
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On-Demand Webcasts 
Our On-Demand Webcast collection includes previously broadcast Webinars as well as Podcasts which you can download and listen to at your convenience.

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Latest Podcasts
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Sponsored by Doing More with Less: Support 3G expansion while driving down network operations costs
Recorded:  Thursday, March 18, 2010 10:00 EST
A recent survey carried out by Accenture with TM Forum shows that CTOs are primarily concerned about two issues: rolling out next generation networks and achieving the lowest possible cost for operating their network. Network operators have an opportunity to get ahead of their competition by outsourcing increasing areas of network operations. Join us to learn more from this research about how some service providers are seeking to drive down costs while making huge network investments in preparation for the increase in data service volumes.
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Sponsored by Total Convergence: Delivering the Solution for Next Generation Convergent Services
Recorded:  Tuesday, March 16, 2010 11:00 EST
Most of today’s communications service providers have business support systems that have evolved separately for their prepaid and postpaid customers. These systems run completely independently and yet carry out very similar functions. The approach is neither efficient nor cost-effective and makes it very difficult to implement new services quickly and consistently. Join us to find out how the Total Convergence Architecture (TCA), which is built upon the TM Forum Application Framework (TAM), provides a blueprint to clearly identify convergence challenges and quantify the benefits that can be achieved through implementation.
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Sponsored by Every Byte Tells a Story: How understanding the mobile subscriber experience can improve your bottom line
Recorded:  Wednesday, March 10, 2010 11:00 EST
Most wireless data network operators around the world are focusing in 2010 on improving the data subscriber experience, reducing costs, and providing additional value to their customers. The key to achieving those business objectives is to understand the mobile end-user experience... Join us to find out how to make sense of your data and how departments such as operations, sales and marketing, and contact centers use the information to both improve the subscriber experience and operational effectiveness.
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Sponsored by Maintaining the Digital Home with Premium Technology Services
Recorded:  Thursday, March 04, 2010 10:00 EST
Most consumers are not interested in becoming a ‘Home CIO’ and are instead seeking support from their Communications Service Provider to resolve their home technology issues. Typically, this assistance is not part of the CSP’s realm of services and is viewed as a cost driver. Join us to find out how to transform support of the digital home by providing the right tools, people, and processes while lowering costs, improving service, increasing sales and strengthening brand and customer loyalty.
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