 | Alfred Anaya
Managing Director
ArchiTelco
alfred.anaya@architelco.com
Alfred has over 25 years professional experience in the ICT industry. He
started his career in the mid 80s as IT support Engineer then Junior IT
manager in the Coca-Cola Group, then he moved into the telecoms industry
in the late 80s as he joined the European Telecommunications Standards
Institute (ETSI) in the south of France. In 1995 he joined Detecon in
Bonn Germany as Consultant, specializing in the integration of B/OSS
systems, then in 1998 he joined Andersen Consulting (now Accenture) in
France as Manager and later Senior Manager; He took part in many
systems' integration and business process improvement projects across
four continents. He also led the design and development of Accenture's
new generation process model for the communications industry throughout
2002.
In 2003 Alfred went independent as he founded ArchiTelco Ltd. and was
involved in various catalyst projects with the TM Forum
In 2007 Alfred joined UPC Broadband in the Netherlands as SME in
Enterprise Architecture and providing strategic guidance on industry
standards.
Alfred's close collaboration with the TM Forum started in 2001, first on
behalf of Accenture for the development of the new NGOSS framework,
particularly focusing on the eTOM, then as independent consultant for
ArchiTelco, with the delivery of different trainings in NGOSS and in
Enterprise Architecture in general.
Alfred holds a Master's degree from the University of Lille I (France)
in IT and Communications Technology, as well as a Bachelors degree (DUT)
in Electronics & Computer Science from the University of Grenoble.
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| Richard Bayliss
Engineer
Juniper Networks
bayliss@juniper.net
Richard is the project lead for the IPsphere field trial and Catalyst program. Richard is also responsible for managing the IPsphere Pre-Commercial Testbed (PCT). He is the technical lead for Juniper Networks within the IPsphere program. Richard joined Juniper Networks in 2005 after more than ten years with leading Australian and international service providers and brings a wealth of knowledge of IP network architecture and implementation experience to the IPsphere program.
Richard also holds a Computer Science and Software Development Degree from Deakin University, Victoria, Australia.
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|  | José Ricardo Formagio Bueno
jrformagio@terra.com.br
Jose Ricardo Bueno is a Telecommunications Advisors with over 24 years of experience in several telecom business areas and is a consultant leader to many service providers in Brazil as well as a foreign and manager for a key Telecom SP in Brasil. He has been a Latin America Advisory Board Chairman for TM Forum, instructor of Business Process Framework courses for several companies in Brazil and is a recognized expert on global telecommunications management.
Jose Ricardo holds an Electric Engineering degree from the University of Campinas and an MBA in IT from the Getulio Vargas Foundation and Ohio University.
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|  | Andy Chalmers
Director, Catalyst Program
TM Forum
achalmers@tmforum.org
Andy Chalmers has over 35 years experience in the Telecommunications Industry.
In the past 8 years Andy has specialized in OSS and in particular Service Management where he has worked for Service Providers, Software Vendors and as a Consultant on business transformation projects.
For the TM Forum, he was editor of the Wireless service-based Measurements Handbook, a Contributor to the SLA handbook and presented the successful webinar on SLAs in November 2006. Andy is Director of the TM Forum’s Catalyst Program and is a program manager for the Applications Framework (TAM) team. He brings a range of perspectives to the subject, business, technical and operational. Back to Top |
|  | Roger Cutts
Principal Consultant
Enterprise Architecture Consulting
roger.cutts@btinternet.com Roger Cutts has been actively involved with the TM Forum for over 4 years – first as Principal Contact representing one of the world’s leading Mobile Service Providers, and more recently as a consultant and trainer on the TM Forum’s technical work programme. Roger has over 30 years experience in IT and Telecoms industries covering all aspects of the project lifecycle from Requirements through to Deployment. For several years he worked in the capacity of Global IT Architect, using methods in the workplace which were developed in parallel with his work in the TM Forum contributing to the TM Forum Business Process Framework (eTOM), TM Forum Information Framework (SID) and TM Forum Applications Framework (TAM) teams. These methods included developing a high level functional architecture, creating an application map and using those deliverables to develop a long term strategy and architecture for the organisation. Roger has worked with all the products which make up the NGOSS Methodology. Roger is a leading proponent of the ideas of Enterprise Architecture, initially described by John Zachman in the 1980s, and a supporter of methodologies such as TOGAF, and sees the NGOSS Methodology as another important tool in this field. Back to Top |
|  | Cliff Faurer
Director
AutoMagic KB LLC
cfaurer@automagickb.com
Cliff Faurer has spent 20 years in the Software and Telecommunications industries in various positions of influence and leadership. Most recently his role has been to assist the telecommunications industry in developing and implementing the technical strategies needed to enhance our way of doing business.
As the TM Forum NGOSS Technical Director he was responsible for the technical teams that produced the Next Generation Operations Systems and Software guidebooks, technical reports and specifications.
He now jointly manages AutoMagicKB LLC which licences UML-based industry models, and provides consultancy and training on use of UML-based models for advanced problem solving and solution development.
Cliff has had technical management responsibility for software system specification for Electronic Communications systems at Qwest, US WEST and most recently the TM Forum. His efforts continue to lead to the enhancement of existing standardization processes, tools and techniques with the goal of increasing project quality, delivered capabilities and budget efficiencies.
Cliff continues to play a key leadership role in defining, maintaining and enhancing existing EC systems guidelines and standards for the Information Communications and Technology (ICT) Industry. He is a frequent presenter and speaker at industry events.
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|  | Idir Fodil
Conversational Network Architect
France Telecom
idir.fodil@orange-ftgroup.com
Idir is responsible for Network Management Standards Activities within France Telecom, he
received the B.Sc. in Computer Engineering, from the national institute national d'informatique, Algiers (Algeria), in 1998. He received the M.Sc. in Computer Science from the University of Versailles Saint Quentin en Yvelines (France) in 2000. He also received a PhD Degree in Computer Science from the University of Paris VI in 2004. In 2000 and Until 2001 Idir FODIL worked as consultant for Alcatel on the 3GPP UMTS Core Network. From 2001 to 2004, Idir FODIL works as Scientist Researcher in 6WIND Company, where he was involved in the design and development of policy based management architectures for heterogeneous networks. In 2005, Idir FODIL joins France Telecom R&D, where he work on new generation networks (NGN) for the deployment of voice and video services. His areas of interests, are the session control multiple access network, mobility, and network and service management. He is active member in the standardization bodies, ETSI TISPAN, 3GPP, TMF and ITU-T. Idir FODIL participates in the edition of NGN Management standards, especially in ETSI TISPAN.
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|  | Jonathan Hart
Consultant
TM Forum
jh@business-realignment.co.uk
Jonathan has been an independent consultant since 1979, most recently specialising in telecoms billing, CRM and operational matters. He undertakes practical and productive assignments for clients such as Revenue Assurance studies, end-to-end process improvement design and investigation for Due Diligence in acquisitions, and has delivered significant performance improvements in a wide range of business sectors. He has developed and presented courses on process design and management development as well as telecoms billing.
He has advised companies in the Middle East, Europe and Australasia on strategy, process design and the selection and implementation of key business systems (BSS/OSS). Jonathan is the author of “The Book of Billing for Telecommunications”, first published in 2002, and co-author of “The Billing Guide” (1997). His latest book “Strategic Business Realignment – How To Manifest Abundance In Your Business (or, How To Get Your Ducks In A Row)”, was published in 2006. Back to Top |
|  | Geoff Ibbett
Senior Consultant
geoff.ibbett@btopenworld.com
Geoff is a highly experience telecoms professional and business manager with over 24 years experience in the IT sector, the last 18 of which have been within the telecommunications industry. His specialist skills cover the areas of usage data management, revenue assurance and revenue management combined with software product management.
His experience has been gained within both the operator and vendor communities. During the last ten years he has personally identified and helped operators recover millions of dollars of unbilled revenue. Consequently, Geoff has a wealth of practical, hands-on experience of the process gaps, systems, operational and organisational issues that contribute to such revenue loss and how to overcome them.
In conjunction with delivering revenue assurance consultancy Geoff has also led the development of three generations of revenue assurance system.
He remains an active member of the TM Forum’s Revenue Assurance Working Group and has participated in the Global Billing Association (GBA), now an integral part of the TM Forum’s Revenue Management Initiative. In addition, he is also a regular speaker at revenue assurance conferences around the world and has delivered many revenue management seminars, workshops and training sessions.
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|  | Mike Kelly
Senior Technical Manager
TM Forum
mkelly@tmforum.org
Mike Kelly has worked with the TM Forum since its earliest days, and joined its staff over six years ago. He is concerned with the technical work program, particularly TM Forum's New Generation Operations Systems and Software (NGOSS) initiative. His particular focus is with the work on the TM Forum Business Process Framework (eTOM) as a business process framework for the industry, and with integrating the business processes from this area with systems developed using the methodology and architecture of TM Forum's
NGOSS program. He is also concerned with work on testing compliance and conformance to NGOSS in OSS/BSS solutions.
Mike has worked in the telecommunications industry for thirty years, in software and systems design, marketing and product management. He also spent two years as an adviser to the Chief Scientist in the UK Government Cabinet Office on telecommunications and IT policy.
Mike is a frequent conference speaker, and also provides training and consultancy to organisations in applying the work of TM Forum and related bodies.
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|  | Willy Leprince
Willy Leprince started his career in the Telecom industry in 1996.
After graduating from two French engineering schools, Ecole Polytechnique (X91) and Ecole Nationale Supérieure des Télécommunications (ENST), he started at the Network Operations Center of a new entrant French Mobile Operator, Bouygues Telecom where he took the head of the Configuration and Performance Management teams.
Then he became an NGOSS consultant for other operators before joining a new entrant (again!) DSL operator as the head of the IT department. After one year with IBM Global Services, he joined Hewlett-Packard to work in the OpenView R&D teams as an architect and as a pre-sales senior consultant for the North-American market.
He left HP in 2006 to found Telecom-Expertise, a company specialized in NGOSS consulting for service providers.
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|  | Dave Milham
TM Forum Distinguished Fellow
TM Forum
dmilham@tmforum.org
Dave is an active contributor to the TM Forum since 1988 and has performed a number of leadership roles in the TM Forum, most recently the co-chair of the Service Delivery Framework team and the NGOSS Contracts Management Program. He is currently active in the Service Delivery Framework, Architecture Harmonization and SLA Management teams. He recently retired from BT where he worked in the Office of the CTO on driving OSS Architecture and Innovation within the BT Group. Working with the BT Design system teams he was responsible for development BT’s internal OSS architecture and was one of the contributors to BT 21C OSS Architecture and the adoption of the TMF MTOSI interfaces within the BT 21C OSS program. He also was a contributor to the UK Industry Business to Business process group NICC B2B. Since retiring he is consulting with operators on business process engineering and transformation, Customer experience, Service Level Agreements and QoS. He graduated from Imperial College of Science and Technology and Essex University. He is a Chartered Member of the UK Institution of Engineering and Technology (formerly IEE). He holds a TM Forum Distinguished Fellowship in recognition of his contribution to the TM Forum over the last decade. Back to Top |
|  | César Obach-Renner
President
Gurulab.org
cesar.obach@gurulab.org
César is a Computer Science Engineer from the Universidad Simón Bolivar (Venezuela) with more than 15 years of experience including more than 10 years in Telecom, including broad experience in innovation, technology and business development in sectors such as finance, telecom, oil & gas, manufacture, retail, e-commerce, electronic signature and new generation media. He has occupied chairs at corporate and director levels for Convergence Communications (IT Director), Venezuelan National Electronic Signature Controller (Controller), CANTV (Architecture Corporate Manager), Tedexis Corporation (CTO) and Ekosys (President), and was in the Top 25 of IT Managers in Venezuela in 2002.
He is currently CEO of OOCorp, an IT, Communications & Media conglomerate of companies (including Gurulab.org) covering research, development, consulting, and service. With the OOCorp Laboratory Gurulab.org, he created the open source implementation methodology of TM Forum standards called SOAr and developed an international projection in the Americas and Europe as a specialist in innovation, enterprise architecture, BPM, SOA and TM Forum standards and NGOSS Frameworks including Business Process (eTOM) and Information (SID) and OSS/J. His key strength is in his detailed and practical expertise in each and every technology with which he works.
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|  | Vincent Perrot
OSS Architect
Sun Microsystems
vincent.perrot@sun.com
Vincent is involved in the OSS through Java Initiative (now a TM Forum program) since its inception. He is the technical lead and coordinator for a number of horizontal aspects of the OSS/J technology. This includes maintaining the API guidelines, leading the OSS Common API (JSR 144 Star Spec Leader) - implementation the OSS through Java™ Design Guidelines - and coordinating and harmonizing the release of all OSS/J functional APIs.
Previously, he also made strong contributions to a number of industry wide Java technology initiatives, in the areas of network management (JMX™ technology (Java Management eXtensions)) and telecommunications (JAIN™ technology). He started his career as a real time kernel software and network application developer, and prior to joining the Sun Telecom Management Network team, also worked with HP in the Advanced Intelligent Network domain. Back to Top |
|  | Tony Poulos
Head of Revenue Management Sector
TM Forum
tpoulos@tmforum.org
Tony Poulos has been involved with software development and systems integration in travel and telecommunications for over 20 years. He was involved in the development of convergent billing system in the early nineties in Australia and from there he worked in a business development role with Unisys’ Telecommunications Practice in Europe. He was co-founder of Copernicus Global Billing Services, a London based, web-enabled, managed service provider for outsourced billing and payments collection. He has worked in the areas of revenue assurance, billing, payments, mobile internet access, mobile email and content delivery.
In addition to being a regular speaker and chairman at telco conferences in Europe and Asia-Pacific. He is a writer for Asia Mobile News, was a Contributing Analyst for IDC, writes for a number of industry publications worldwide and is Editor, Asia Pacific for Telecom TV. Tony was an executive of the Global Billing Association for five years prior to its merger with the TM Forum that he has represented in Asia Pacific over the last year. He now heads up the Revenue Management Initiative of the TM Forum and also conducts its training classes in billing and revenue management.
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|  | Eric R.A. Priezkalns
Director, Revenue Protect Limited
eric.priezkalns@revenueprotect.com
Eric has over ten years of telecommunications industry experience in revenue assurance. During that time, Eric has served as Head of Revenue Assurance Controls for Cable & Wireless Group, Best Practice Manager for Revenue Assurance, Billing and Carrier Services for T-Mobile UK and Billing Integrity Manager for Worldcom UK. Prior to working in industry, Eric was a consultant in the Information Risk Management division of Deloittes, where he also qualified as a chartered accountant.
Eric is very well known in international revenue assurance circles through his contribution to the collaborative work of the TM Forum’s Revenue Assurance Team, including the much-imitated Revenue Assurance Maturity Model. In the UK, Eric is best known for his detailed critique of billing accuracy regulations. Eric is also the original revenue assurance blogger and is founder of talkRA (http://talkRA.com) the independent website for revenue assurance news and views. Every week, revenue assurance practitioners around the world read Eric’s informative and entertaining talkRA blog.
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|  | Marcus Ras
Manager
Probity Consulting Ltd.
marcus.cg.ras@gmail.com
Marcus Ras is an OSS software architect, designer and integrator with a proven industry track record. He has worked with a number of companies worldwide, successfully implementing OSS solutions. Marcus has also successfully introduced the use of NGOSS methodologies in OSS programs complimenting and supporting agile software design and programming. Marcus has given a number of presentations on practical aspects of adopting NGOSS into organizations. He is co-founder of Probity Consulting SA and Tele Management Consultants SA. Marcus is also one of the first people to have successfully passed the TM Forum Certified Consultant program. In his spare time he enjoys cooking for his family and playing golf.
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|  | John P. Reilly
Senior Program Manager
TM Forum
jreilly@tmforum.org
John P. Reilly is member of the TM Forum’s technical staff and a master trainer for the TM Forum. His technical staff responsibilities include providing Information Framework (SID) model and the Systems Integration Framework subject matter expertise in support of TM Forum programs and projects. In November 2005 John was elevated to *Distinguished Fellow of the TM Forum in recognition of his contribution to the development of NGOSS and the SID. John is a frequent speaker on telecommunications standards direction, project management, business modeling, and rapid software development techniques. He is the author and co-author of a number of books and articles on these subjects, including the ground-breaking book NGOSS: Distilled and Getting Started with the SID: A SID Modeler’s Guide, and Using the SID for Application Integration. He also leads NGOSS Associates, a consulting practice focused on offering NGOSS implementation guidance to TM Forum members. John holds degrees in mathematics and systems engineering.
* The TM Forum’s “Distinguished Fellow” Award recognizes individuals who have made valuable contributions to the TM Forum and the communications industry.
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|  | Wilds Ross
wilds@solidi.asia
Wilds Ross is one of the leading solutions consultant and product integration specialists in Southeast Asia. He holds degrees in both mathematics and physics specializing in signal theory and computing. He has successfully integrated disparate systems for operators across four continents and provides motivation and experience to drive accomplishment in broad scope projects.
Wilds brings a wealth of technical expertise to his management and consulting activities. He has a deep understanding the Telecommunications industry, both system and processes. He began by developing optical computing modules as telecommunications infrastructure elements as a research scientist in a laser physics laboratory. He then spent several years implementing enterprise software for US operators before moving into solution design and implementation internationally. His exposure to the systems, data, and processes of such diverse operators gives him a unique sense of perspective when designing new solutions or migrating legacy systems to new platforms.
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|  | Josh Salomon
Enterprise Software Architect
Amdocs
joshs@amdocs.com Josh Salomon has over 20 years of experience in the software industry, and more than 12 years in the telecommunications sector. Currently Josh is working for Amdocs as an enterprise software architect in the Billing division, focusing on architecture and design of BSS applications for communications service providers and specializing in enterprise grade integration projects using Service Oriented Architecture (SOA). Before this Josh was the architect of Amdocs Ordering. Josh is active in TMF from 2002 and since 2007 is co-leading the information framework (SID) team. Josh holds degrees in mathematics and computer science from the Hebrew University in Jerusalem. Josh is also an expert Bridge player with national and international achievements. Back to Top |
|  | John Wilmes
Chief Technical Architect, Communications Sector
Progress Software
jwilmes@progress.com John Wilmes is Chief Technical Architect, Communications Sector, Progress Software. John is co-chair of the TM Forum’s SID Technical Program, chair of the TM Forum Interface Program (TIP) Catalog Management team, and an active member of other TM Forum technical programs. He also represents Progress in the OASIS Telecommunications Services Member Section. Before joining Progress, John was CTO at Ceon Corporation, guiding the architecture of Ceon’s next-generation product lifecycle management, order management, and service activation products. Previously, he led the design and development of flow-through provisioning solutions for tier-1 service providers at Evolving Systems, and was instrumental in the design and implementation of automated fault management and automated manufacturing systems at Digital Equipment Corporation. John is a member of the IEEE and holds a degree in Computer Science from Regis University, Colorado. Back to Top |
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| Alex Zhdankin
Alex Zhdankin is a Chief Software Architect with the Network Operations Business Unit of Harris Stratex Networks Corporation, where he is responsible for overall architecture definition of the Next Generation Distributed Systems and Services Management Platform focusing on the areas of Customer Experience Management, Service Assurance, Network and IT Resource management.
He is a Chair of the TM Forum Tooling Program and a Co-Chair or Distributed Management Task Force (DMTF) Telecommunications Workgroup and an initiator and Co-lead of the ongoing series of TM Forum Harmony Catalyst Projects with the main focus in the end-to-end Quality of Service (QoS) and Customer Experience Management (CEM). He is an active participant of the TM Forum Architecture Harmonization Team, TM Forum Interface Program, Information Modeling and other TM Forum technical programs.
He has a certification on TM Forum Business Process Framework (eTOM) and Information Framework (SID).
Prior to joining Harris Stratex as the Principal Architect, Alex was leading the work on the Enterprise Application Integration and Enterprise Resource Management Software for many domestic and international companies and was responsible for design and implementation of distributed and dynamic systems, model transformation engines and interface development for different Ordering, Provisioning and Billing systems.
Alex holds a Masters Degree in Electrical Engineering from State Technical University of Nizhny Novgorod, Russia where in the past he also prepared and taught the course on the principles of Network and Enterprise Management.
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