Suggested Courses

In-depth training courses delivered around the world by industry experts give you the opportunity to accelerate your career and your projects with the latest on today’s hot topics and TM Forum standards and best practices.

Following are suggested courses to fit your needs and facilitate more in-depth learning.
Please contact education@tmforum.org with any questions about On-site or Upcoming Regional Training.

Click here to download a pdf version of this page.

Introductory Level Courses
High-Level NGOSS Technology
Intermediate Level Courses
Focus on Technology Implementation

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Which courses should you take?

Note: You are not required to take all of the courses listed in a sequence, and if you have already taken some, you may take the others separately to round out your knowledge in that subject. The following is to give you an idea of how the courses relate to one another.

Your Training Needs Ideal Course Sequence for You
I just need a high level overview of the key technologies.
I need to have an appreciation of the Business Process Framework and how it relates to NGOSS.
I need to know enough to use the Business Process Framework in my day to day role.
I need to have an appreciation of the Information Framework and how it relates to NGOSS.
I need to know enough to use the Information Framework in my day to day role.
I need to be able to go all the way to software development using the NGOSS Framework.

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Your Role


Suggested Courses 
Business Process Analyst

Modeler

Practitioner
Business Manager
(non-technical)
Software Developer

Architect

Solution Designer

Systems Integrator
Interconnect / Billing Manager

Finance Professional

Revenue Assurance / Billing Consultant
Operations Manager
NGOSS Distilled
Check
Check
Check
Check
Check
Business Process Framework (eTOM) Distilled
Check
Check
Check
Check
Check
Information Framework (SID) Distilled    
Check
 
Check
Applications Framework (TAM) Distilled    
Check
   
NGN Management Overview
Check
Check
Check
   
SDF Overview    
Check
   
SQM Overview  
Check
Check
 
Check
SLA Management Overview  
Check
     
Interconnect Billing      
Check
 
Next Generation Billing Overview    
Check
Check
 
NGOSS Interfaces: MTOSI and OSS/J Overview    
Check
   
Using the Information Framework (SID) for Application Integration    
Check
   
NGOSS SOA: Generating Business Process Framework (eTOM) Service Contracts    
Check
   
NGOSS SOA: Generating Information Framework (SID) Contracts    
Check
   
Business Process Framework (eTOM) Implementer’s Workshop    
Check
   
Information Framework (SID) Modeller’s Workshop    
Check
   

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