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Business Transformation
Forumville
Business Transformation
Software Development
Service Innovation
Revenue Management
Customer Experience
Digital Media Value Chain
Forumville Theaters
Tuning Your Business for the 21st Century

The Business Transformation innovation area looks at the big picture of how the TM Forum best practices, business programs, and executive communities can help businesses become more efficient, automated, agile, and customer-centric. Visitors will see how TM Forum Solution Frameworks have already helped hundreds of companies around the world save millions of dollars by shortening return on development investment, getting new services to market faster and driving down operational costs through a multitude of business process and IT transformation projects. 

TM Forum Benchmarking Program
Measuring Operational Performance to Drive Profitability
One of the highlights of the Business Transformation zone is the TM Forum Benchmarking Program, which boasts more than 100 service provider participants. The program allows Service Providers to assess metrics, ranging from operations to finance, and to see how they compare to best in class providers around the world. The data support business decision-making — a crucial need as businesses undergo massive operational transformations to support new converged, media-rich services, reduce costs, and provide outstanding customer experience.
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End-to-End Operations & Management of Defense Communications Catalyst
Videos
John Wilmes
John Wilmes, Chief Technical Architect,
Progress Software
Managing Future Satellite Communications
The Business Transformation zone will also feature a defense industry Catalyst demonstration on Managing Future Satellite Communications. The Catalyst focuses on operational agility and the real-time management of complex space networks. The defense industry is transforming its management strategies using TM Forum-based standards to create a solution framework that manages across operator boundaries.
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Participants
NATOQinetiQBooz Allen Hamilton
DAX TechnologiesAPLProgress Software
Site of KnowledgeThales

Optimization of Business Transformation Programs

A key factor in the success of any Business Transformation program is the ability to identify and discover dependencies between products, applications, networks and business processes and their relevant data sources.  This demo will showcase ways to optimize transformation activities highlighting the following:

  • Use of semantic technology to identify and discover dependencies between products, OSS/BSS applications, networks and business processes from any relevant data sources
  • Assessing the impact of transformation activities on customers and services by means of this dependency analysis
  • Assisting in optimal ordering of transformation activities to minimize the economic impact of change.
Participants
OntologyBT
Next Generation Data Migration

A Key Enabler for Business Transformation
The drivers for service provider businesses transformation have never been more urgent, with market consolidation, cost and revenue pressures growing ever stronger. In the new global economic climate a more pragmatic approach to transformation is required that demands new methods and approach to migrating data. As Service Providers implement business transformation projects, one of the complex issues they face is how to migrate key customer data and other records into their new systems. The data must be verified, rationalized, cleansed, formatted and then moved. The Forumville Application Data Migration Catalyst addresses the industry challenges resulting from current migration practices and strategies to overcome those challenges. It demonstrates the principles and recommendations using a real-world case study.

Participants
CelonaKPN Logica


Optimization of Business Transformation Programs

A key factor in the success of any Business Transformation program is the ability to identify and discover dependencies between products, applications, networks and business processes and their relevant data sources. This demo will showcase ways to optimize transformation activities highlighting the following:

  • Use of semantic technology to identify and discover dependencies between products, OSS/BSS applications, networks and business processes from any relevant data sources
  • Assessing the impact of transformation activities on customers and services by means of this dependency analysis
  • Assisting in optimal ordering of transformation activities to minimize the economic impact of change.

Participants
BTOntology