Ensuring Profitability in a Complex Service Environment
Can your revenue management systems handle the demands of the ever-increasing service loads and payment choices? The Margin Assurance Catalyst shows how margin assurance can be your profit assurance!
| Margin Assurance and Verification Catalyst | Margin Assurance is your profit assurance!
The Margin Assurance Catalyst is based on a real-life business challenge provided by Swisscom. Combining Business Intelligence and Revenue Assurance solutions helps to simplify the international dialing rates for Swisscom customers, while retaining a desired profitability, preventing revenue leakage, and optimizing complex pricing schemes and rates.
A growing number of telecom services, such as international dialing, are based on multiple cost models, and service providers must be able to conduct "what if" scenarios in order to test and optimize margin goals for each service. The service providers also need an ongoing process to verify and audit the margin to ensure it is meeting their profit goals, and minimize the risk of revenue leakage.
This Catalyst demonstrates how service providers can obtain the relevant information and analyze it in accordance with TM Forum standards to verify, manage, and forecast margins, and to prevent revenue leakage across their services. Learn more Participants    | | | | Revenue Management Initiative | Proactively managing billing, charging, revenue assurance and the customer’s satisfaction
The objective of the Initiative is to provide a forum for discussion and leadership during the most critical phase in the history of communications - the transformation from a technology focus to a service and customer focus – based around billing, revenue and customer management. Learn more | | Revenue Assurance | Systematically eliminating service provider revenue leakage
The TM Forum Revenue Assurance best practices take a methodical and practical approach to tackling revenue leakage across the full service provider operational environment. The guidebooks are practical hands on solutions for identifying and rectifying hundreds of problems, from simple to complex, that cause revenue leakage. Learn more | |