History

TM Forum Milestones

At a glance: milestones in the TM Forum’s development.

Today
The TM Forum continues to expand its scope and influence across the whole service digital service delivery chain. In the past year our membership has grown around 22% to approach 700 companies in over 70 countries, the membership is expanding beyond the communications and cable sectors to embrace the whole value chain from content companies through to consumer electronics. But the Forum’s mission remains the same: to help service providers, of all types, become more efficient and effective by removing barriers creating, delivering and monetizing services.


The Forum continues to drive forward on over 80 technical projects and has focused around 5 major initiatives: these cover areas such as the need to ensure that our core service enabling frameworks fully reflect the growth of content and information services; the need to manage end-end across complex value chains; the need to help service providers manage major transformation programs; the need to help new industry sectors, such as content and advertising, get engaged with automated service delivery to transforming our own ways of developing industry agreements to reflect ever faster industry needs.


Major new initiatives, such as the digital media services based Content Encounter living eco-system of players working together to create the underlying enabling infrastructure for content and advertising based services, have been launched. Content Encounter joins a vibrant cable Industry focus and the Forum’s IPDR work has been incorporated into the Tru2way cable standard in the USA. The Forum’s billing work has been expanded into the Revenue and Customer Care program and a new program aimed at managing any user device in a common way has also been attracting significant interest.


Uptake of TM Forum work is reflected in our library of over 150 implementation case histories; the nearly 2000 new web registrations each month and the 16000 + web pages views every day; the 3500 downloads from the Forum document library per month; the Forum’s Training Program growing by over 25% delivering over of 3000 days of student training and our webinar program also grew by 25% to reach over 6000 people worldwide. Our Events Program continues to grow, with Management World Nice breaking all records this Spring and regional events taking place for the first time in Africa and Singapore as well as Beijing and Tokyo.
2007
  • Global Billing Association (GBA) becomes part of the TM Forum
  • Internet Protocol Detail Record Organisation (IPDR.org) becomes part of the TM Forum
  • TM Forum membership breaks 600 members
  • TM Forum Excellence Awards launched
  • Forum launches the Content Encounter digital media eco-system
  • Forum launches universal device management program
  • Management World Delhi launched
2006
  • Forum launches NGOSS Users Group
  • TM Forum membership breaks 500 members
  • TM Forum Community launched, the Forum’s online web community
  • The Product Directory launched - a pan-industry catalog of management product offerings
  • OSS through Java organisation becomes part of the TM creating a single global organization for OSS/BSS standards
  • Revenue Assurance Guidebook launched
  • Regional Summits launched in Kuala Lumpur and Beijing
  • The University Liaison Program is re-launched
2005
  • TM Forum Webinar Program launched
  • NGOSS Release 6.0 is completed
  • Telecom Applications Map launched
  • TM Forum Benchmarking service is launched,
  • First Latin American event in Rio de Janeiro,
2004
  • NGOSS v4.0 released to members
  • eTOM adopted as an ITU standard
  • BSS/Billing program launched
  • CO-OP initiative launched
  • TM Forum membership breaks 400 members
  • eTOM v4.0 released in French, Spanish and Japanese
  • Regional Summit held in Bangalore, India
2003
  • NGOSS v3.0 released
  • Announcement of formation of the Service Provider Leadership Council (SPLC)
  • ITU-T agrees to take TM forum work directly into its standards program
  • eTOM becomes a de facto industry standard,
  • First ever TM Forum Webinar:
2002
  • NGOSS Release 2 completed and released
2001
  • NGOSS Release 1completed and released
2000
  • The TM Forum reaches 300 members from 35 countries
  • Concept for NGOSS program launched to drive towards "plug and play" capability
1999
  • Announces a commitment to moving OSS/BSS systems to "plug and play"
  • TOM Version 2 released
1998
  • Name change to the TeleManagement Forum
  • TeleManagement World introduced
  • Catalyst Showcase program launched
  • 1000 attendees visit TeleManagement World Conference and Expo
  • TM Forum membership breaks 250 members from 35 countries
  • First official version of the TOM is released
1997
  • Membership reaches 200 members from 28 countries
  • Announcement of SMART TMN initiative to bridge gap between service provider needs and supplier products
  • Concept of Telecom Operations Map (TOM) introduced as part of SMART TMN initiative –Smart TMN is the precursor to the NGOSS program, while TOM is the precursor to today's eTOM document
1996
  • Membership reaches 160 members
  • More than 400 people attend NMF Conference/Expo in Orlando
1995
  • Service Management Business Process Model published – the first authoritative work on telecom business process re-engineering and the precursor to the Telecom Operations Map (TOM)
  • OMNIPoint 2 Release with Solution Sets – complete kit of deployable specs, models and requirements
1994
  • Announced SNMP/CMIP interworking package reflecting multi-protocol management environments across computing and telecom environments
1993
  • First Service Provider committee formed to gather SP market requirements for IT technologies. Initiative is called SPIRIT for Service Provider Integrated Requirements for Information Technology
1992
  • Network Management Forum drops OSI from its name
  • OMNIPoint Version 1 is released
1991
  • OMNIPoint management interoperability initiative announced with more than eight other organizations signing on as contributors
  • BT announced as first company to pass OMNIPoint Release 1 conformance
1990
  • Membership reaches 85 member companies from 13 countries
  • First set of "Specifications" called Release 1 is published, representing the first 2 two years technical work of the Forum and based on CMIP.
1989
  • First Forum Document approved by membership
  • OSI/NM Forum Protocol Specification
  • Announcement of formation of Industry Liaison program
  • Announcement of addition of 19 new members
  • More than 50 attendees first "Technical Plenary" meeting, representing the largest group of network management experts assembled to date
1988
  • OSI/Network Management Forum Founded.
  • Founding eight members are:
    • Amdahl, Corp
    • AT&T
    • British Telecom PLC
    • Hewlett-Packard Co.
    • Northern Telecom, Inc.
    • Telecom Canada
    • STC PLC
    • Unisys Corp
  • Vision of Forum is "accelerated availability of interoperable network management products"