By now, most everyone has heard the the City of LA has decided to
replace much of it's Microsoft and Novell apps with Google Apps.
http://business.timesonline.co.uk/tol/business/industry_sectors/telecoms/article6894607.ece
While
much of the talk has has centered around GMail, the deal in fact is
much broader and encompasses all of the Google Apps that compete with
Office and Novell's GroupWise.
The most
obvious issues involve security and quality of service and it's
interesting to note that an agreement on penalties should a security
breach occur has been added to the contract. But we've had penalties
for SLAs for decades so this isn't anything new.
Of
greater concern is should a breach happen, what will this do to
confidence in the market for cloud services? The recent outage with
Sidekick caused a huge stir but frankly, that's nothing compared to
someone getting access to Financial files, Law Enforcement records or
just email from the City Council or Mayor's office.
I hope we aren't running before we can walk but would like to hear other's opinions on this.
Posted
11-27-2009 5:25 PM
by
James Warner