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Leadership Blog
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My background is not in telecom or software development, but business. Perhaps that is why I get lost in translation when our industry discusses the future role of Communications Service Providers (CSPs) in terms of dumb pipes or smart pipes. In my view, the discussion should probably go in a different direction. According to Wikipedia, the term smart pipe refers to “an operator’s network which leverages existing or unique service capabilities as well as the operator’s own customer relationships...
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So here we are in a brand new decade; in many ways, escaping from the “Noughties” won’t be all bad for the communications industry. After all, we weathered the telecom freeze in the early 2000s, which decimated the ranks of telecom equipment makers, forced consolidation among some carriers and increased regulatory actions in many parts of the world. And just for fun, the decade ended with the entire world deep in the trough of the worst economic recession since the Great Depression. But from the...
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The worst economic turmoil in 60 years is over, but the crisis has contributed to strengthening some fundamental trends that will shape the next decadein the telecom market. Wait a minute… am I crazy? Who wants to predict what’s going to take place in the next decade knowing how fluid things can be in our industry? There will always be a new technology ordevice out there, so these are the types of predictions that are more difficult to make. I’m less anxious about Google’s next device, if cloud computing...
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For those of you who live in the US, the thought of receiving an Amazon Kindle 2 for Christmas may seem run of the mill. After all, Amazon’s PR machine has been working hard to ensure we all know that the Kindle was a hot gadget of the 2009 holiday season. But for those of us living in Europe, the Kindle remains a new and rare commodity. Launched in October, Amazon’s Kindle ‘International Edition’ is nothing more than a Kindle which has been shipped outside the US. It doesn’t even have a European...
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It’s not surprising that we have turned our attention to emerging markets and their potential opportunities in terms of communications. Brazil, Russia, India and China (the top four emerging markets, also known as BRICs) combined are home to over 40 percent of the world's population. They are also the epicenter of an emerging global middle class that will reach over 1 billion people by 2015. More than 1.7 billion mobile phone subscribers will live in these four countries by 2012, and at least...
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By Monica Zlotogorski, Editor of TM Forum’s Inside Latin America and Vice Chair of TM Forum’s Latin America Advisory Board For those of you who regularly read my emerging markets columns every month, my confession may not come as a big surprise: I’m an optimist about the future of emerging markets, and I think that the communications industry has a lot to do with how emerging markets have been shaping up in the past few years. Going back to a quote included in my most recent article on emerging markets...
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After a brief hiatus, I’m back to blogging! And having just spent the last couple of months deep in the bowels of a CSP advising on their product data architecture, I’m more passionate than ever about what needs cleaning up around the Telco product landscape...
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By Monica Zlotogorski, Editor of TM Forum’s Inside Latin America and Vice Chair of TM Forum’s Latin America Advisory Board When my grandfatheremigrated from Europe to Latin America in the early 1930s, he had verylimited means to communicate with the family he left behind. It tookhim 30 years to reunite with his mother and sisters living in theUnited States. Two generations later, we are still a family ofimmigrants, but thanks to progress in technology, I have had thewonderful opportunity to be part...
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By Monica Zlotogorski, Editor of TM Forum’s Inside Latin America and Vice Chair of TM Forum’s Latin America Advisory Board As TM Forum prepares for its Regional Spotlight in Cairo, Egypt next month (following the success of the Sao Paulo, Brazil and Buenos Aires, Argentina events), I’m reminded of an article I co-authored about the region lastyear and thought it would be interesting to see what has changed sincethen. (See article, “ Swimming with the Sharks ,” which appears on p. 63.) Wewrote the...
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At this stage, it is worth defining some of the key components of true Enterprise Product Management (EPM) – Product Data Management and Product Lifecycle Management. This stage-setting is particularly relevant as the industry embarks upon yet another...
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