Martin Creaner's Blog

About Martin

Martin Creaner
President & Chief Operations Officer
TM Forum

Martin Creaner has been working in the Telecommunications Industry for almost 25 years and is currently President of the Telemanagement Forum (TMForum). The TM Forum is the industry body for the the global Telecommunications industry. It has 750 member companies in over 185 countries, including all the major carriers and all the leading equipment and software Vendors.

Prior to joining the TM Forum Martin held a number of executive positions with Motorola and British Telecom.

Martin is widely published and is featured and quoted regularly in business and trade journals. Martin is also the author of the leading telecoms business book “NGOSS Distilled”.


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How Singapore is Taking on the Really Big Challenges


A quite innovative communications business model is emerging in Singapore.  At an industry event last week I saw some very interesting presentations on the government led initiative to provide an open access, common communications infrastructure that could be used by multiple service providers.  Two independent companies are being set up - one call Netco will be responsible for putting in place a core transport network, while the other called Nucleus Connect will be responsible for setting up the full operations infrastructure.  This whole thing is funded by the Singapore government to the tune of around S$4bn investment and will provide open interfaces to any service provider who wants to leverage that infrastructure to provide their own customer facing services.

This is interesting for two reasons.  Firstly, there is a strong argument that innovation in communications services is constrained due to the fact that only the network operator has full access to all the core network and back office systems interfaces.  By making these truly open to the thousands or tens of thousands of niche service providers we should see an explosion of innovation and a staggering array of new innovative services.  Doing this from a green field scenario is obviously alot simpler than reverse-engineering it into an established network operator (which is something that a number of the leading incumbents are trying to do!)

Secondly,  this very neatly gets around the whole net neutrality argument.  If the government is willing to take over responsibility for investing in the core infrastructure, then all the net neutrality arguments evaporate.  Of course, doing this in a relatively small country like Singapore is a completely different proposition than doing it in a country like the USA.  However, it does show that there may be a commercially sensible way through the net neutrality minefield and I suspect that the model will be closely watched and if it works will be rapidly replicated in a number of smaller countries.

Keep your eye on this one!

Posted 10-19-2009 7:15 AM by Martin Creaner

Comments

Mike Kelly wrote re: How Singapore is Taking on the Really Big Challenges
on 10-21-2009 10:42 AM

This is interesting, Martin. The argument over who should fund - and own - inftastructure has raged for a long time. We can see various approaches or experiments in other fields that may give hints on the pros and cons that arise, and these may be relevant for our industry also.

Utilities, such as power and water, have long had this issue, the railways are another example, and of course the way that various countries addressed telecoms liberalisation, broadband cabling and internet is directly relevant experience.

I remember a strong viewpoint twenty years or so ago in the UK, when the Government was trying to encourage infrastructure development for mobile telecoms and in parallel pushing the spread of cable networks. This suggested that major infrastructure, like backbone networks and nation-wide cabling, was essentially a natural monopoly and should be operated under central. Government control.  Commercial exploitation on top of this would then be where there was diversity and competition.

Now, this is not a political model that appeals to all, and we did then see in the UK the development, at great expense, of overlapping and competitive infrastructures, and now we can see that commercial mergers and acquisitions have led to a good deal of convergence after all.

The Singapore approach seems to be picking up thinking around that idea of a central, nationally-owned infrastructure. It will be interesting to see how this plays out in practice.

Johanne Mayer wrote re: How Singapore is Taking on the Really Big Challenges
on 10-26-2009 11:08 AM

Martin, I agree with your comment that this is something to watch as more and more governments are looking at how they can enable the equal open access whilst avoiding multiple companies digging our roads for laying down fiber to our homes. The Infocomm Development Authority of Singapore (IDA)’s was the first government to actually fund a project to expand Singapore’s leading knowledge-based economy through an Information and Communications Technologies (ICT) ecosystem capable of allowing new specialist players to enter, compete and thrive at different points in the value chain. The new Next Gen Nationwide Broadband Network (NBN) aims to provide an open, price competitive, ultra-high speed broadband network, enabling new ways of doing business and enhancing the lifestyles of its people. In conjunction with e-government, manpower, and industry development programmes, providing fibre connectivity to every household and business in the country by 2012, enabling Singapore to build a vibrant local market for diverse, cross-industry applications.

As you mentioned below, IDA constructed a 3 tier model with the NetCo managing the passive network (contract awarded to OpenNet), the OpCo managing the active connectivity (contract awarded to Nucleus Connect) and the Retail Service Providers (RSPs) managing the relationship with the consumer and enterprises. What is also very interesting is the fact that everyone realized how critical the automation of OSS and BSS processes has to be to succeed in that model.

To that point, during the press conference held as part of Nucleus Connect’s contract signing ceremony, David Storrie, CEO of Nucleus Connect, said that “much more than the Network, the OSS/BSS is the cornerstone of the commercial success. We will define and implement public APIs for 3rd parties to be able to onboard their applications on the NBN.”

Alcatel-Lucent having been awarded the OSS and BSS contracts for both OpenNet and Nucleus Connect, we have leveraged a broad range of standards to be applied to the solution and carried through to the implementation which include: TMD, TAM, eTOM, SID, ITU-T G.805, TMF CASMIM, SOA and JSR. In fact we will apply TMF SID modeling for the B2B services to facilitate interoperability with external OpCo, RSPs and Qualified Parties. This data model will be applied using an SOA based web services B2B approach.

.

With the short delivery time frame, you can expect an update by Management World Nice!

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