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1.3.5.9.3 Analyze & Report on Customer

(4) eTOM Process Type Analyze & Report on Customer (5) eTOM Process Type Analyze Customer Requests & Contacts (5) eTOM Process Type Report Customer Requests & Contacts

1.3.5.9.3 Analyze & Report on Customer

Diagram Description

Perform all necessary analysis on closed requests and on customer contacts and generate related reports

This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:20