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1.3.4.1.4 Validate Customer Satisfaction

(4) eTOM Process Type Validate Customer Satisfaction (5) eTOM Process Type Validate Solution Predicted/Expected Value (5) eTOM Process Type Validate Satisfaction of Customer (5) eTOM Process Type Initialize after-sales processes

1.3.4.1.4 Validate Customer Satisfaction

Diagram Description

Validate that predicted/expected value is delivered by the solution and initialize the after-sales processes (billing and assurance).

This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:20