Category: (4) eTOM Process Type
Process Identifier: 1.1.9.4.1
Original Process Identifier: 1.1.1.4.6.1
Maturity Level: 4
Ascertain the customer’s requirements. This process commences following approval by the Qualify Customer process. The development of a sales proposal may require the selection of a standard product offering, may require the development of a non-standard offering, or may require the creation of a project team to construct an offering in response to a customer’s Request For Proposal.
Not used for this process element
Not used for this process element
Ascertain the customer’s requirements. The development of a sales proposal may require the selection of a standard product offering, may require the development of a non-standard offering, or may require the creation of a project team to construct an offering in response to a customer’s Request For Proposal.
Not used for this process element
Not used for this process element
Ascertain the customer’s requirements.
The development of a sales proposal may require the selection of a standard product offering, may require the development of a non-standard offering, or may require the creation of a project team to construct an offering in response to a customer’s Request For Proposal.
This process commences following approval by the Qualify Customer process.
This was created from the Frameworx 16.5 Model