Frameworx Process: Monitor and Report Party Performance Issues and Provide Recommendations

Category: (4) eTOM Process Type

Process Identifier: 1.6.6.3.3

Original Process Identifier:

Maturity Level: 4

Description

Supervising party performance issues resolution progress and planning for the necessary improvements.

Extended Description

• Monitoring and reporting on party progress towards resolving reported infrastructure performance issues; • Initiating reviews and recommendations for party infrastructure performance improvements;

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Monitor and Report Party Performance Issues and Provide Recommendations

Appears on these diagrams:

• 1.6.6.3 Support Party Performance Management

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 16.5 Modification

---