Category: (5) eTOM Process Type
Process Identifier: 1.6.12.4.4.2
Original Process Identifier:
Maturity Level: 3
Identify a party bill/invoice that is overdue for payment and manage its resolution.
Manage Overdue Party Bill/Invoice identifies a party bill/invoice that is overdue for payment. It initiates party debt recovery activity in accordance with appropriate commercial practice and policies as well as initiating and managing follow-up with a party that has one or more overdue amounts. When applicable it arranges and monitors a payment plan to allow a party to pay one or more overdue amounts in installments.
This was created from the Frameworx 16.5 Model