The Product domain represents roles, information and activities carried out by parties (e.g. individuals / organizations) playing roles that are involved in the strategic planning, definition, development and operational aspects of Products that are offered. Activities include management of Product: strategies, capabilities, lifecycles, offerings, instances, performance, contract operations, usage statistics and support of goods and services (products) that are offered to customers by an enterprise.
Note that Products covers 2 cases: 1) Products bought by a Customer to the Service Provider, 2) Products bought by the Service Provider to Business Partners.
In looking at ‘Product’ for the SID model, the modelers looked at Product concepts in the eTOM and member company offerings and implementations. The key concepts that were looked at were the detailed specification of products (ProductSpecifications); the way in which they are offered into the market (ProductOfferings); and the way in which they are maintained and perform while in use (Products). The SID model reflects Product entities from a business-oriented point-of-view and uses the best of standard modeling patterns for this area.

Diagrams

Figure [PrD-01] Product ABEs Level 1

Figure [PrD-02] Product ABEs Level 1 & 2

Properties: