SID Models::Service Domain::Figure [SeD-02] Service ABEs Level 1 & 2
Diagram Figure [SeD-02] Service ABEs Level 1 & 2
The diagram below lists the Customer Domain's ABEs Level 1 and Level 2.
[] Customer Facing Service Spec ABE
• The Customer Facing Service Spec ABE defines the common characteristics for a set of CustomerFacingServices. This scales by enabling multiple CustomerFacingServiceSpecs to be defined to model the common characteristics of different groups of CustomerFacingServices.
[] Resource Facing Service Spec ABE
• The Resource Facing Service Spec ABE defines the common characteristics for a set of ResourceFacingServices. This scales by enabling multiple ResourceFacingServiceSpecs to be defined to model the common characteristics of different groups of ResourceFacingServices.
[] Service Catalog ABE
• A collection of entities that represent the specification of ServiceCatalogs and catalogs described by them that contain ServiceSpecifications.
[] Customer Facing Service ABE
• The Customer Facing Service ABE defines the characteristics of a particular CustomerFacingService that represents a realization of a Product within an organization's infrastructure.
[] Resource Facing Service ABE
• ResourceFacingService is an abstraction that defines the characteristics of a particular Service which support the network/infrastructure facing part of the service. For example, a VPN is an example of a CustomerFacingService, while the sub-services that perform different types of routing between network devices making up the VPN are examples of ResourceFacingServices. ResourceFacingServices are "internal" Services that are required to support a CustomerFacingService.
[] Service Level Spec ABE
• This ABE includes a third type of Service Specification entity: that of a ServiceLevelSpecification. This type of specification templatizes Services that are bound to a Service Level Agreement.
[] Service Performance Specification ABE
• The Service Performance Specification ABE defines measure of the manner in which a Service is functioning.

Figure [SeD-02] Service ABEs Level 1 & 2
Service Performance Specification ABE Service Level Spec ABE Service Catalog ABE Resource Facing Service Spec ABE Customer Facing Service Spec ABE Resource Facing Service ABE Customer Facing Service ABE Service Order ABE Service Party Roles ABE Service Test ABE Service Problem ABE Service Usage ABE Service Performance ABE Service Configuration ABE Service Strategy & Plan ABE Service Specification ABE Service ABE Service Domain

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NameFigure [SeD-02] Service ABEs Level 1 & 2TypeClass Diagram