As described in the example above, the inquiry request type of business interaction from Bob Smith involves a product offering that is made available by a service provider.  The figure below depicts the involvement that product offerings have with all types of business interactions.<br/>A number of product offerings can be involved in a business interaction.  The business interaction business entity in Figure BI.06 allows for multiple items, such as product offerings, to be handled by a single instance of a business interaction.<br/>