Excellence Awards
Nominees
The Excellence Awards program highlights achievements in our industry through digital transformation business cases relating to seven key themes. Each of the nominees listed has been selected from a wider pool of over 200 entries documenting the impact that has been made using TM Forum code+frameworks, mapping to one of the six categories. The awards program has been accrediting leading companies for their inventive achievements since 2007.
Excellence in autonomous networks
SMART VTC
Data Pipeline – Network Systems
Intelligent Agent for Network Optimization Based on Coordination with Large and Small Models
Vodafone: Cognitive Intelligence & Automation Solution (CIAS) for Global NOC
Digital twin technology creates a new paradigm for precise planning of high-speed railway mobile communications
IOH Autonomous transformation
Controllable and Trusted Network Optimization
Knowledge Graph and Telco Ontology Innovation
Service Management & Orchestration layer
Revolutionizing 5G with Jio Platforms’ Automation Suite: Redefining Telecom Operations Through Cutting-Edge AI and Seamless Integration
Revolutionizing O&M: Vodafone Elevates Autonomous Networks to New Heights of Efficiency
NetAnticipate: Accelerating the journey towards Autonomous Networks
5G network infrastructure co-building and sharing strategy
Excellence in customer experience
Transforming to a digital lifestyle brand, BT’s EE Super App is providing an exceedingly personalized, customer focused open access platform in the UK.
Virgin Media O2
Goodbye caches, hello real-time: the UK’s first real-time omnichannel experience with 360-degree view
Fast BSS, Fast Win
Transformative Customer-Centric Strategies: Elevating Business Excellence through Exceptional Experiences
CelcomDigi`s Yoodo Onboards Half Its Customers via eSIM, Setting Industry Record
CelcomDigi’s Innovative, Predictive and Proactive Approach to Service Differentiation
Autonomous Care for Fixed & Mobile Services
Spark Shadow Mode
CMIT elevates customer experience to a new level for settlement-related stakeholders
Fiber Excellence: stc’s Journey to Elevate Customer Experience
Per-Customer AI/ML-enabled Experience Scoring System” Drives Customer Loyalty and Positive Business Outcomes and Technology Customer Experience Index (TCEI)
Contact Center Digitalization – Excellence in customer experience!
TMF641 – Service Order
AI-SENSE, Unleashing the Power of User Insight
Enabling Digital Transformation in Safaricom Ethiopia with a Future-Ready Digital BSS
Verizon’s Retail In Store Maps experience
Excellence in Network Monetization
Solutions Hub Orchestrator Platform
DTN IoV Operation Management (D-VOM)
Maximizing CSP’s network monetisation onboarding through TMF Standards (ODA, ODA components, Process Flow and Operate APIs)
T-Mobile Platform
Achieving Full-Process Intelligence for Enterprise Cloud Migration with Foundation Model and DevOps
Moments platform enabling Global hitss to bring B2B2X healthcare services in Mexico using ODA framework
Dammam 5G Digital Port
Viettel Money – The customer experience for significant growth
Telenor and TCS partners for 5G Automation – Revolutionizing Deployment Efficiency
Embracing Innovation for Network Monetization: JPL’s Groundbreaking BSS Suite
etisalat by e& Privacy-Centric Data Monetisation: Leveraging network capabilities and assets to unveil data-driven insights in enhancing customer experience and driving growth through internal and external monetisation
Drone inventory optimisation with the usage of AI algorithms
Proximus and Infosys collaborate on transformation of the IT landscape
Excellence in AI Innovation
LLM-based Network O&M Innovative Application
Unlocking the Potential of Automatic Speech Recognition
Autonomous Retail Solutions (Etisalat by e&)
Spark NZ – B.R.A.I.N
Elevate Customer Engagement in MyTelkomsel with Personalized Product Recommendation System
AI-empowered data center efficient O&M boosts industry digital transformation
Viettel Machine Learning Platform
Validate Identify Service Engine (ViSE)
MTN Group – Generative AI driven Hyper personalized Digital Customer and employee experience for self-service acceleration
Elevating Excellence in MEO Operations with an AIOPS use case for root cause detection
VNPT’s eKYC
Revolutionizing Telecom with AI JioBrain and ATOM: Leading the Charge in 5G Innovation
China Mobile and Nokia innovate GenAI for Autonomous Network Operations
Network Large Model Improve O&M: Cost Reduction and Efficiency Improvement
Trusted streaming of customer 360 data in real time using TM Forum SID model
Transforming Customer Experiences in Airtel Nigera with AI-powered CVM
Future mobile network optimization: AI empowers digital twins of wireless scenarios
TOBi – Vodafone Ireland’s virtual assistant
IOH AI Innovation
Excellence in ODA implementation
The World’s Largest Centralized Data Resource Center: Facilitating the Digital Transformation Strategy of China Unicom
Winning the Telco-as-a-Platform Strategy: A Platform-centric Approach to Axiata’s Digital Transformation utilizing Open APIs and Open Digital Architecture
Innovative Transformation in Telecom: China Telecom’s agile product offering journey with the PSR model
ODA Adoption in stc Digital Transformation Program
NTT Group adopts ODA to transform back-office systems used by 170,000 employees in Japan
DarkNOC – Service Management Transformation
Jawwy Architecture Evolution: Digital Transformation Program
Building an assembled IT architecture with TM Forum’s ODA to support the B2C and B2B for business convergence and sustainability: China Mobile & Huawei
A unified, open, heterogeneous, and cross-domain PaaS platform empowering enterprises to migrate to the cloud efficiently
Revolutionizing Telecommunications: JPL’s Trailblazing Journey with TM Forum’s Open Digital Architecture
CSG
MVNX
Transforming Bell Canada: Customer 360 with ODA
Excellence in innovation for people & planet
EcoSync: Revolutionizing Environmental Data Integration for Sustainable Impact
Elisa Distributed Energy Storage
Solar on Tower
Leveraging National Fuel Subsidy System With Local Solution-Excellence in innovation for people and planet
How Source Mobile is Redefining Eco-Friendly Telecom in Europe
Mobile connectivity provides data to protect the lives of those who protected ours
Green Network and Ocean Care to Create a Clean, Safe Environment and Well being for the People of Jiangsu
Axian Telecom accelerates financial inclusion of the underserved communities in Africa, one country at a time.
GoWell, Pioneering Wellness Innovation Award – Transforming Lives through Exceptional Health and Wellbeing Programmes
Network Decommissioning Project: Designing a Sustainable Tomorrow Together with the largest Telco in Australia
Beyon Solar Park Project
Winners will be announced during DTW24 – Ignite in June 2024 and a shortlist of Finalists will be published on 25 March.