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CREATED:20260619T050628Z
DESCRIPTION:Chair: Chris Silberberg\, Research Manager\, IDC14:15 - 14:30Ca
 se study: Reinvention runs on billing\, whether you like it or not Why mod
 ern billing has become a strategic enabler of innovation\, efficiency and 
 business growthAccelerating service launches and reducing operational comp
 lexity through automation and agentic AIImproving customer experience thro
 ugh greater accuracy\, transparency and personalizationLowering cost-to-se
 rve while increasing agility across products\, services and business model
 sStrengthening customer loyalty and long-term value through next-generatio
 n billing platforms Bernard Szederkenyi\, Director Customer Experience Dig
 ital Channels\, TELUSMirit Ashkenazi\, Product Marketing Director\, Amdocs
 14:30 - 14:45Case study: How TalkTalk Business delivered a cloud-first bil
 ling transformation How TalkTalk Business rebuilt its operational foundati
 on under the pressure of a full company spin-off and why doing so at speed
  was non-negotiable.How adopting Aria Billing Cloud enabled TalkTalk Busin
 ess to move toward a composable IT architecture\, embracing a Cloud SaaS m
 odel aligned with TM Forum's Open Digital Architecture (ODA) rather than r
 eplicating legacy systemsWhat it really takes to deliver cloud-native bill
 ing at pace and how partnering with Aria Systems\, Salesforce and Virtusa 
 helped making execution at speed a realityThe lessons learned that every o
 perator considering a transformation of this magnitude needs to hear Laura
  McCauley\, Transformation Director\, TalkTalk BusinessBrendan O’Brien\,
  Co-founder and Chief Innovation Officer\, Aria Systems14:45 - 15:15Panel:
  Migrating from monolith to modular – de-risking the journey and acceler
 ating value How are you managing the cost and complexity of running legacy
  and composable stacks in parallel — and where does ROI most often get d
 elayed or diluted?In a best-of-breed ecosystem\, how do you stop integrati
 on layers from becoming a bigger cost and risk than the monolith they were
  meant to replace?Which business domains have delivered the fastest and mo
 st sustainable speed-to-value once decoupled — and which turned out to b
 e harder than expected?When an end-to-end service fails across a multi-ven
 dor composable architecture\, how do you design accountability without rev
 erting to a single-vendor comfort zone?What organizational or cultural cha
 nge proved most critical to de-risking a multi-year migration — and what
  did you underestimate? Moderator: Chris Silberberg\, Research Manager\, I
 DCJohn Walsh\, Director of Technology Transformation\, Virgin Media Irelan
 dNilay Rathod\, GM Group Architecture & IT\, Spark New Zealand Louis Hall\
 , CEO\, CerillionApostolos Kallis\, CCO\, Etiya
DTEND:20260623T131500Z
DTSTAMP:20260619T050628Z
DTSTART:20260623T121500Z
LAST-MODIFIED:20260619T050628Z
LOCATION:Build Stage
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:(DTW-Ignite 2026) Race to reinvention: Speed\, smarts and savings u
 nlocked
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