CoralTree Systems – daVinci Revenue Management – Business Process Framework Summary

Company: CoralTree Systems
Product Title: daVinci Revenue Management
Product Version: 2.5
Frameworx Version: Version 14.0
Business Process Framework version: Version 14.0
Information Framework version:Version 14.0
Assessment Completion Date: May 2015
Detailed Certification Report: CoralTree Systems daVinci Revenue Management Fx14.0 Conformance Certification Report V1.0

Business Process Framework Assessment Summary

TM Forum has reviewed and approved the self-assessment of the product listed here against Business Process Framework (eTOM) version 14.0 processes elements. Each process element was measured using the Business Process Framework (eTOM) conformance scale.

Scope of Assessment – Business Process Framework Footprint

The following figures represent the Business Process Framework Level 2 processes (high-lighted in blue) that were presented in scope for the assessment.

Operations Level 2 processes in scope for CoralTree Systems daVinci Revenue Management Assessment

The following graph represents the Business Process Framework Level 2 processes that were submitted for the Assessment and the coverage of the Level 2 processes in terms of number of Level 3 processes submitted in scope.

Level 2 processes submitted for Frameworx Conformance Assessment showing coverage for the contained Level 3 processes

Product Conformance Summary – Business Process Framework

The following charts give an overview of the conformance scores awarded to the Business Process Framework Level 3 processes presented in scope for CoralTree Systems daVinci Revenue Management Business Process Framework Assessment.

Business Process Framework – Conformance Result Summary

Product Conformance Detailed – Business Process Framework

The following table provides a detailed breakdown of the scores awarded with some additional commentary.

CoralTree Systems – daVinci Revenue Management V2.5 Business Process Framework v14.0 – Conformance Results
Level 1: 1.1.1 – Customer Relationship Management
Level 2: 1.1.1.10 – Bill Invoice Management [3/3]
	1.1.1.10.1 – Apply Pricing, Discounting, Adjustments & Rebates	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM).
	1.1.1.10.2 – Create Customer Bill Invoice	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM).
	1.1.1.10.3 – Produce & Distribute Bill	4.9	Partially Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) but with some deviations. See Mapping Table for more details.
Level 2: 1.1.1.11 – Bill Payments & Receivables Management [3/3]
	1.1.1.11.1 – Manage Customer Billing	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM.
	1.1.1.11.2 – Manage Customer Payments	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM.
	1.1.1.11.3 – Manage Customer Debt Collection	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM.
Level 2: 1.1.1.13 – Charging [5/5]
	1.1.1.13.1 – Perform Rating	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM).
	1.1.1.13.2 – Apply Rate Level Discounts	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM)..
	1.1.1.13.3 – Aggregate Items For Charging	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM)..
	1.1.1.13.4 – Manage Customer Charging Hierarchy	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM).
	1.1.1.13.5 – Provide Advice of Charge/Rate	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM)..
Level 2: 1.1.1.14 – Manage Billing Events [4/4]
	1.1.1.14.1 – Enrich Billing Events	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM).
	1.1.1.14.2 – Guide Billing Events	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM)..
	1.1.1.14.3 – Mediate Billing Events	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM)..
	1.1.1.14.4 – Report Billing Event Records	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM).
Level 2: 1.1.1.15 – Manage Balances [4/4]
	1.1.1.15.1 – Manage Balance Containers	4.8	Partially Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) but with some deviations. See Mapping Table for more details.
	1.1.1.15.2 – Manage Balance Policies	4.0	Partially Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) but with some deviations. See Mapping Table for more details.
	1.1.1.15.3 – Manage Balance Operations	5.0	Fully Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM)..
	1.1.1.15.4 – Authorize Transaction Based on Balance	4.8	Partially Conformant Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) but with some deviations. See Mapping Table for more details.

For more comprehensive results for the overall Assessment, please access the full Certification Report in the Downloads area below.

Downloads	Type
CoralTree Systems daVinci Revenue Management Fx14.0 Conformance Certification Report V1.0	pdf

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