CSG International Singleview Accelerate 8- Information Framework

Conformance Certification: CSG International Singleview Accelerate
Company: CSG International
Product Title: CSG International Singleview Accelerate
Product Version: 8
Frameworx Version: Version 12.5
Business Process Framework version: Version 12.5
Assessment Completion Date: October 2013
Detailed Certification Report: CSG International Singleview Accelerate 8 Certification Report

TM Forum has reviewed and approved the self-assessment of the product listed here against Information Frameworx (SID) version 12.5 Domains/Aggregate Business Entities. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.

Scope of Assessment – Information Framework Footprint

The following figure illustrates the Information Framework Level 1 ABEs that were presented in scope for the Assessment (blue high-light).

Level 1 ABEs in scope for CSG Singleview Accelerate 8 Assessment

Product Conformance Summary – Information Framework

The following graphs provide an overview of the conformance scores granted to the ABEs presented in scope for CSG Singleview Accelerate 8, Information Framework Assessment.

Information Framework – Conformance Result Summary Common Business Entities, Customer & Product Domains

Product Conformance Detailed – Information Framework

The following table provides a detailed breakdown of the scores awarded with some additional commentary.

CSG International Singleview Accelerate 8 Information Framework (SID) R12.5 – Conformance Scores
ABE	Conformance Score	Comment
Common Business Entities Domain
Agreement	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Business Interaction	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Business Interaction/ Disputed Amount	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Location/ Location	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Location/ Geographic Place/ Geographic Address	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Party/ Party	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Party/ Contact	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Party/ Identification	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Problem	6.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all optional attributes of the core entity.
Usage/ Usage	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Usage/ Usage Spec	6.9	Core entity, required attributes, dependent entities, required attributes of dependent entities, all optional attributes of the core entity, 90% of optional attributes of dependent entities supported.
Customer Domain
Applied Customer Billing Rate	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer	4.7	Core entity, required attributes, dependent entities, 70% of required attributes of dependent entities supported.
Customer Bill/ Customer Bill	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill/ Customer Billing Credit	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill/ Customer Billing Statistic	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill Collection/ Customer Payment	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill Collection/ Dunning	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Interaction	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Order	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Domain
Product	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product/ Product Price	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering/ Product Offering	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering/ Product Catalog	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering/ Product Offering Price	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Specification	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Usage	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Usage Spec	7.0	Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.

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Disclaimer. TeleManagement Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TeleManagement Forum framework or standard in question. Accordingly, under no circumstances will TeleManagement Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.