Netcracker Telecom Operations and Management Solutions (TOMS) Suite, Release 8.2
Product Description
Netcracker’s comprehensive Product Suite has gradually adopted the TM Forum’s most accepted and applicable standards, including eTOM, SID, and TAM, as well as OSS/J and MTOSI, to help service providers overcome challenges on the way to optimized and efficient service delivery. Netcracker’s Suite spans all eTOM’s vertical process groupings in both the Strategy, Infrastructure & Product, and Operations process areas. This Assessment Result certifies conformance to the verticals of OS&R and Fulfillment as per the scope outlined in this report.
Netcracker’s Product Suite covers eight critical areas of Customer Management, Product Management, Revenue Management, End-User Devices, Service Fulfillment & Assurance, IT Platforms, Resource Management, and Network Management and provides:
- Centralized, unified, up-to-date view of the customer, product, services, resources, faults, trouble tickets, performance event history, and other important data
- Open, published, secure integration interfaces suitable for usage through self-service portals and partner systems outside the service provider’s back office, as well as for other B/OSS and TOMS components
- Scalable, high-performance processing platform capable of supporting a Tier 1 load of customer requests and other related transactions with quick response time
- Flexible, configurable data modeling and process automation capabilities able to accommodate and quickly adjust as necessary to support a mix of multi-access, multi-device, and multi-service platform offerings
- Flexible, unified metadata-based approach of reusable product, service, and resource components to enable the quick creation and delivery of new service offerings, and thereby provide an important competitive advantage
- Advanced visualization capabilities for important data entities and relationships to speed product and service introduction, fulfillment, and assurance processes
Assessment Completion Date: May 2011
Summary Results: Business Process Framework (eTOM); Information Framework (SID)