Company: SEGMATEK
Product Name: DOT solution Release 1.0
Conformance Type: Solution Conformance
SID version: 22.5
Assessment Completion Date: April 27, 2022
Detailed Certification Report: Segmatek DOT solution Information Framework v22.5
General Overview
This document provides a general overview of Segmatek’s self-assessment of the DOT solution Release 1.0 against the following ODA components:
- Information Framework (SID) version 22.5
The assessment included a review of the methodology approach to information modeling against the TM Forum SID framework according to the specific ABEs submitted in scope for the Assessment.
Product Functionality/Capability Overview
Product Overview – Segmatek DOT version 1.0
A digitally enabled CRM & Billing solution that empowers its customers to “Do-Things-By-Yourself”. A strong ubiquitous platform with microservices architecture which allows speedy Time-To- Market for CSPs, through its personalized offerings and configurable workflows, DoT. blends-in an ultimate user experience.
Benefits of Segmatek DOT
- A comprehensive one-view on customers’ data that generates meaningful insight on customer journey, behavior, and pattern. This enables the operator for personalized and channeled engagement with their customers.
- Dynamic customer relationship that supports customer-hierarchy records to include shared balance, unified bills, and other relationships.
- Flexible payment relationship that allows distribution of a single subscription usage in different billing accounts according to dynamic configuration.
- Workflow configurator triggers business process automation, and through its landmark feature of Ad-Hoc integration, it allows operator to “Do-Things-By-Yourself”.
- Another Hallmark of DoT is its “Business rules Engine” – It is a dynamic configurator where operators can personalize the DoT screen by defining the rules and configurations by themselves.
- Digital capabilities make customer journeys more accessible and seamless. It helps in creating real-time customers’ journey experience mapping.
Information Framework (SID) 22.5 – Certification Scope
The following figure represents the Information Framework (SID) ABEs that were presented in scope for conformance certification.
Detailed Certification Report: Segmatek DOT solution Information Framework v22.5
For more information on the Segmatek DOT solution, please contact SEGMATEK at: [email protected]
For any additional information on this TM Forum Conformance Certification Report, please contact TM Forum at: [email protected]
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Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.