Company: Tecnotree
Product Name: DOM: Digital Order Manager v 5.0
Conformance Type: Product Conformance
eTOM & SID Version: 21.0
Assessment Completion Date: January 2022
Detailed Certification Report: Tecnotree DOM: Digital Order Manager v 5.0 eTOM v21.0 Conformance Certification Report
General Overview
This document provides details of Tecnotree self-assessment and TM Forum’s Conformance Assessment of the DOM: Digital Order Manager v 5.0 against the following Open Digital Architecture (ODA) -eTOM 21.0 components:
- Business Process Framework (eTOM) version 21.0
The assessment included a review of the methodology approach to process modeling against TM Forum’s Business Process Framework (eTOM) Release 21.0 according to the specific processes submitted in scope for the assessment.
Product Overview
DOM: Digital Order Manager v 5.0 Platform Overview
Tecnotree Digital Order Manager (DOM) is a catalog-driven order manager that provides automation of various products and services enabling communication service providers (CSPs) to expand their current market from traditional GSM to a digital world. With the help of DOM, CSP can create various products and offerings as part of catalog. DOM provides automation of delivery and fulfilment of products, services and resources.
DOM provides a unified platform for order fulfillment and processing with built-in integration of various Tecnotree digital products such as Digital Catalog Manager (DCM) for product, service and resource construct, Digital Customer Lifecycle Manager (DCLM) for capturing customer order and request, Digital Convergent Billing System (DCBS) for managing subscriber billing and invoicing. Additionally, DOM has the capability to integrate with other upstream or downstream that are compliant with TM Forum standards.
DOM: Digital Order Manager Overview
Key Features:
The following are the key features of DOM v 5.0:
- Unify order processing and fulfilment
- Centralize order tracking and monitoring
- Utilizing dynamic reusable microflows
- Catalog driven order processing
- Event driver order processing and fulfilment enabling processing future dated order
- Manual user task creation and activation
- Increase Operational Efficiency because of TM Forum Open API based integration to channels & backend systems
Business Process Framework (eTOM) Level 2 Process Scope
The following diagram represents the Business Process Framework processes that were presented in scope for conformance certification.
eTOM DOM Scope of certification
Detailed Certification Report: Tecnotree DOM: Digital Order Manager v 5.0 eTOM v21.0 Conformance Certification Report
For more information on the Tecnotree DOM: Digital Order Manager v 5.0 product please contact: [email protected]
For any additional information on this TM Forum Conformance Certification Report, please contact TM Forum at: [email protected]
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Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.