The Digital Services Toolkit enables people to rapidly address business problems using existing TM Forum assets, by linking business problems directly to the assets required for their solution.
The Digital Services Toolkit is a collection of interlinked assets based on existing Frameworx, divided into two broad categories of Contexts and Components. These assets are named and described using a common vocabulary, and linked to define relationships.
A Context describes a specific business problem in terms of user stories, business model canvases, and collections of use cases. A Context encompasses the viewpoints, goals, and business model of each of the primary parties in the business situation.
Components include use case sequences, reference process flows, process elements, information model elements, touchpoints, interfaces, metrics, and other existing TM Forum assets.
PROJECT OBJECTIVES
A consumer of the Toolkit will be able to search for Contexts that are relevant to their own business, and then to trace the paths from a Context to the specific Components that relate to that Context.
The initial release of the Digital Services Toolkit is focused on Contexts that involve interaction between partners.
