Action Week USA, July 2015

Action Week is not a conference. As a TM Forum member, it’s an exclusive opportunity for you to connect with peers from across verticals, collaborate to discuss critical industry challenges, create innovative solutions, and establish new best practices. It all happens here during a five-day series of workshops as you work hand-in-hand with teams of professionals committed to driving digital business design, development, and adoption.

Join forces with the best minds in the industry to:

• Arm yourself with the tools, frameworks and connections to accelerate your R&D
• Define and lead future work streams and projects that directly support digital business transformation
• Develop best practices and standards for enabling an open digital virtualized ecosystem
• Deliver prototypes that pave the way for industry adoption
• Be a part of the team that lays the foundation for future needs

Key challenges will be focused on these critical digital business themes:

CUSTOMER CENTRICITY

Evolve your businesses towards true customer engagement to maximize profitability and customer loyalty through best practices and data driven decisions.

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Join This If You Want To…

• Understand the impacts on customer experience, analytics and metrics as connected devices become the fabric of our lives
• Be at the front lines of defining new CEM, analytics and metrics best practices to accelerate projects and improve customer satisfaction
• Participate in new Catalyst projects that will sprout innovative ideas in customer experience management and data analytics
• Contribute to the new Digital Services Toolkit as we incorporate new findings on CEM, data analytics and metrics

Workstreams You Can Join:

• Customer Experience Management
• Data Analytics
• Metrics

Who You’ll Meet:

Experts in customer experience management, data analytics and metrics from companies across the value chain including service providers, software vendors, and integrators

OPEN DIGITAL ECOSYSTEM

Develop the tools, standards and best practices to enable an open digital ecosystem where new services can be delivered quickly and securely using a wide range of business models and partners.

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Join This If You Want To…

• Work “elbow to elbow” with teams of professionals committed to driving design, development, and adoption of IoT best practices
• Drill down into the Business Scenarios of Connected Ecosystems from both a business and technical perspective including IoT, Smart Cities, Smart Energy, Digital Health, and Connected Home
• Participate in the development of Catalyst program showcases for Connected Ecosystems – the opportunity to establish your role in the new business and technical marketplace for Open Digital and IoT

Workstreams You Can Join:

• Internet of Things
• Digital Services Toolkit
• B2B2X/Partnerships
• Digital Services Reference Architecture
• Smart City
• Smart Energy
• Digital Health
• Connected Car
• Catalog Management

Who You’ll Meet:

Connected ecosystem experts across business or technology who are committed to collaborative design, development, and adoption.

AGILE IT / ZOOM

Optimize your IT and operations to deliver the speed and flexibility needed to succeed in the digital world – dramatically reducing costs, risks, and time-to-market.

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Join This If You Want To…

• Lead your company’s internal digital transformation by determining the next steps toward driving people, processes and systems to usher in the changes required
• Take part in the debrief from the 10 Virtualization Catalysts showcased at TM Forum Live! 2015 and help define the next round of Catalysts
• Gain a new perspective on how NFV and SDN will and must enable service agility and new revenues from adjacent ecosystems (e.g. NaaS for IoT)

Workstreams You Can Join:

• Virtualization Transformation Design, Operate, Strategy/plan, Foundational studies
• NFV/Security

Who You’ll Meet:

Decision makers and and Specialists/Architects from Sales & Marketing, Product Management, Operations and Procurement in NFV & SDN, agility & virtualization, security & privacy, and revenue assurance

SECURITY / PRIVACY

Optimize security and privacy solutions from the start and ensure they are embedded across all channels to retain customer confidence and loyalty.

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Join This If You Want To…

• Prepare yourself for the impact and challenge of new and upcoming privacy legislation in the EU and US
• Understand the security and privacy issues arising from Digital Health and Smart City innovation
• Collaborate with the ZOOM team to determine the impact of NFV & SDN on Asset Management
• Help enable a secure digital ecosystem to protect individuals’ privacy as the vast quantities of data generated push the boundaries of existing security solutions
• Rationalize through the conflicting demands of the end user’s and data owner’s aspirations and needs
• Build on the successful Security Orchestration Catalyst for virtualized services – take the APIs developed into Frameworx and contribute to the next Catalyst
• Hear user stories around extended requirements for billing API, partner settlements and wholesale billing

Workstreams You Can Join:

• Privacy
• Security
• Charging & Billing
• Revenue Assurance
• Asset Management

Who You’ll Meet:

• Service providers from Privacy Management, Security Orchestration, IoT
• Security vendors
• Privacy consultant
• Government/Regulatory representation
• Vendors/suppliers

FRAMEWORX

Continue to evolve the standards, processes, APIs and models used to optimize the business efficiency of digital service providers in an agile virtualized environment.

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Join This If You Want To…

• Understand the impacts of Agile IT and virtualization on the core business processes used by Digital Service Providers today
• Explore how best practices in Customer experience should be integrated with Business Processes
• Understand the changes needed to product lifecycle management in an agile world
• Drill down on the details of APIs between ecosystem partners to enable digital services

Workstreams You Can Join:

• Open Digital Alignment
• ZOOM Alignment
• Security
• TM Forum API

Who You’ll Meet:

• Architects from leading digital services providers and software vendors
• API specialists from digital service providers
• Specialists in information and process modelling

Key Takeaways You’ll Gain at Action Week

• Metrics and related best practices in ZOOM/NFV, IoT/SmartX, and CEM projects
• How to evolve towards a digital operations model and take the next steps towards people and process transformation (e.g. DevOps), catalogs, orchestrators, APIs, procurement models and VNF packaging and meta-data, end-to-end SLA management and policy management to support virtualization
• How Frameworx will change in the next 3-6 months to support the planning, design and operations of virtualized infrastructure and services
• A hands-on (Agile) process for developing a Connected Ecosystem Toolkit for key Business Scenarios (Smart Cities, Smart Energy, Digital Health, and Connected Home)
• The new Digital Services Toolkit inclusive of new findings on CEM, data analytics and metrics
• Practical Application of the B2B2x Partnering Guide
• Digital Services Reference Architecture Report

Who Should Attend

Who You Will Meet

CEOs, CIOs, Chief Architects, Analysts, Product Managers and Enterprise Developers from across the digital ecosystem including: 

See Why Action Week Attendees Participate:

“The cross-group-meetings Frameworx to Interest groups were very good.”
Kaj JonassonSystem Architect Ericsson AB

“Action Week Lisbon provided a way for me to immediately gauge the problems and issues faced by Telcos today regardless of size and location. Thanks to the attendance of various Service Providers and vendors alike working towards a common understanding of problems they face as well as how to solve them, I felt like almost anyone could become a domain expert in one week!”
Jonathan Smaller Solution Architect DGIT

“Attending the TAW in Lisbon offered me a unique opportunity to learn about TMF standards in Revenue Assurance area and at the same time to contribute to their further development.”
Gjurgjica PeshevaSenior Expert Revenue Assurance Deutsche Telekom AG

“Attending as a new member, Action Week could have been very intimidating; I expected I would mainly be observing as opposed to actively participating. However, the inclusive atmosphere and encouraging manner of other participants made it easy to jump in feet first and contribute immediately.”
Larry Chesal Spirent Communications

Download Detailed Agenda

Registration & Fees

What’s Included each day:

• Action Week attendance
• Morning coffee break; Lunch; Afternoon coffee break

Register Today

*TM Forum Action Week is a member only event. Not a member? Learn more here. Some sessions will be project meetings and will require participants to have joined the respective project before joining the session.

Cancellation Policy

Registration can be cancelled/changed and a 50% refund made only if fax, e-mail or written notice carries a transmittal time or postmark of no later than 11:59pm (EST) Friday, June 19, 2015. No other form of cancellation notice will be accepted. All cancellations must receive a confirmation from TM Forum to be considered valid.

All participants who register from 12:00AM (EST) Saturday, June 20, 2015 forward are responsible for full daily registration payment and no full or partial refunds will be offered.

Charges for cancellation or changes to reservations for accommodation, airfare or other transportation are the responsibility of the attendee.

Questions regarding TM Forum Action Week activities may be directed to Paige Sorce.

Registration inquiries can be sent to [email protected].

Outstanding Contributor Awards 2015

The Outstanding Contributor Award is given to individuals who have contributed significantly to TM Forum Collaboration work and to driving the industry forward. The Award is presented biannually at the Summer and Winter Team Action Week events. Click here to view this year’s and previous recipients.

Outstanding Contributor Award Recipients

Criteria

Awards are presented to an individual based on the following criteria:

• Must be an active member of one or more teams for at least two years or in the case of a Catalyst project was heavily involved in at least one project
• Attended at least 80% of conference calls and team face to face meetings over the past two years. 
• Attended at least one TM Forum Action Week per year
• Made a contribution to the work of the team(s) or committees, for example several (minimum three) of the following:
  • Team leader
  • Document editor or similar
  • Project champion
  • Verbal contributions at meetings
  • Community discussions and blogs
  • Formal contributions and change requests
  • Spoken on behalf of the team at TM Forum Live! events, Webinars or 3^rd party seminars
  • Submitted one or more whitepapers or case studies supporting the work of the team(s)
• Behaved in a professional manner showing respect for the opinion of other team members

Judging Process

Nominations are accepted with justifications from Collaboration Program staff as well as TM Forum members.  They are reviewed, discussed among Collaboration staff in advance of an Action Week events and decisions are made on the winners at that time with final approval by the TM Forum Senior Leadership Team.

Meeting Types and Participation

Monday morning 11:00 am – 12:30 pm – Projects will be working through their strategic alignment and exploratory sessions. These are open sessions. You do not need to have joined the project to attend.

Monday at 1:30 pm – All projects will move into their collaborative development work. At this point, projects will be operating under their IPR mode and will need to ensure that their charter has been updated to include the details of the deliverables that their teams plan to create, and all participants need to have joined the project. 

You should select the project you wish to work with for the week as early as possible. If you find on Monday that the team you are working with is not the best fit for your skills, you can move. Staff members are here to help, just ask if you need support finding the right project and ensuring you have the right IPR privileges. An IPR desk is setup at registration.

Please note: While the event is organized by projects, there are many intersecting points of common interest across project teams, too. At this event, we will manage this by having experts nominated from one team join another team for a period of time and then return to their primary team. These experts are asked to join both or all projects that they are participating in.

Project teams operate under TM Forum’s Intellectual Property Rights (IPR) policy. If you wish to join a project meeting, you will also need to join the related project(s) so that you have received the right approval from your company to operate in that project’s particular IPR “mode.” If you have any questions about which meetings you can attend and/or what project(s) you need to join in order to be able to participate please contact Joann O’Brien or the IPR desk at registration on site.

The specific IPR language to be used by the session leader when opening project meetings being held at TM Forum Action Week can be found in appendix one (1) below.

Meeting Best Practices
Program and Session Lead Guidance outlines best practices for running meetings during TM Forum Action Week USA 2015. It provides links to templates, various reminders & wording for IPR declaration. 
Additional information in a form of Agile Methodology Playbook  is available for Team Leaders.

Template & Presentations Downloads:

Tuesday & Wednesday General Sessions: Pitch Backs 
Slides are not required for the General Session Pitch Backs at 5pm on Tuesday & Wednesday. 
Topics to be covered are:

• Progress against Plan
• Best thing you did today / What stunning revelation occurred
• What is the value of the work

Thursday General Session: Wrap Up
 To be used for the Wrap Up presentation on July 23. The Team Leader for each project will submit a summary of the outcomes achieved this week, and next steps as a record of the team’s achievements. The Wrap Up session itself will focus on demonstrating what was achieved and talking to the next steps agreed by the team.

• Recommended use is one (1) slide deck per chartered project (additional deliverables pages can be added for different workstreams)
• All wrap-up slides to be submitted to Jessica Rausch by 12:00 pm (EST) on Thursday, July 23. [email protected]
• Power Point template

Appendix 1

IPR Language for use by Session Leaders during TM Forum Action Week, July 20-24, 2015.

Project Meetings

Open to Project Participants Only

This meeting is being conducted under the terms of IPR Mode “xxxx” as defined in the By-laws Annex 1: Policy on Intellectual Property Rights. All IPR should be declared.

Project Meetings

Open to Project Participants Only

This meeting is being conducted under the terms of IPR Mode “xxxx” as defined in the By-laws Annex 1: Policy on Intellectual Property Rights. All IPR should be declared.

Informational Meetings

Open Meetings

This is an open information meeting in which no information or materials furnished or provided by the attendee shall constitute or contain intellectual property and will not be treated or protected as such. All attendees understand and accept this statement.

Contributions

People attending Action Week can submit contributions to be reviewed and evaluated by teams at the event.  Contributions are accepted from July 1-15, 2015. 

These links are accessible to members only

Submitting

1. Click the “Submit Contribution” button in your project space in the Online Community.
2. Further details on how to submit contributions can be found here. 
3. View all contributions submitted for review at Action Week.

TM Forum allows a short period of time between the close to submit contributions and before the event, to allow all participating members to review contributions ahead of time.

Onsite Contributions
Some teams may choose to include contributions onsite, but this is only permitted on the explicit approval of all team members.

If you have any questions regarding contributions, please contact Joann O’Brien.