23-25 June 2026
Copenhagen
CIT&E Mission Garage: Day One morning
- Step into the Composable IT & Ecosystems Garage to build, test, and refine modular IT solutions alongside fellow innovators.
- Work together on ODA, Open APIs, and ecosystem integration that make composability real through shared expertise and active problem-solving.
- This is the launchpad for creative collaboration, where you help set the pace for agile, AI-ready IT transformation
11:00 - 11:40
Introduction to business architecture
Business architecture is a new discipline of ODA that enables capability‑ and value‑driven transformation. Meet the experts and hear how organizations are using it in practice
Speaker: Joao Pombinho, Head of Enterprise Architecture, NOS
12:10 - 12:30
AI4CX in action: Boosting sales and satisfaction with Gemini Enterprise
Get ready to move beyond basic chatbots. Join Google Cloud experts for a rapid-fire 20-minute session on the latest AI4CX trends transforming the telecommunications landscape. We'll cut through the hype and show you exactly how agentic AI is delivering measurable ROI today.
Hear the success story behind Bouygues Telecom’s cutting-edge generative AI sales assistant, built on Gemini Enterprise. Learn how they successfully deployed AI to enrich their online sales channels, provide personalized 24/7 subscription support, and acquire new customers. Bring your questions and find out how to deploy your own autonomous digital workforce!
12:30 - 12:50
Agentic marketplaces
Discover how TM Forum’s Ecosystem Reference Architecture (ERA) and Open Digital Architecture (ODA) can enable a new generation of agentic AI–driven marketplaces for large-scale events.
Explore how autonomous AI agents can dynamically orchestrate connectivity and value-added services—such as 5G slices, private networks, Wi-Fi, and edge compute—across complex, multi-vendor environments, such as global sporting events.
Learn how an Agentic AI Marketplace approach allows CSPs to respond to real-time demand, reduce provisioning times from days to minutes, and deliver high-performance, resilient services across multiple venues and operational zones.
Join us to find out how policy-driven orchestration, continuous telemetry, and multi-party ecosystems can help CSPs evolve from connectivity providers into ecosystem orchestrators, unlocking new revenue opportunities and enabling scalable, data-driven service delivery.
With Elaine Haher, Technology Consulting Manager, EY
Also running at this time
Drive towards AI-Native ODA
TM Forum showcase where you’ll get the inside track on TM Forum membership, capabilities, and how AI-enabled ODA is setting the standards and shaping the future of our industry. On the stage, TM Forum experts and members share inspiring real‑world case-studies and hands-on demos delivering serious impact across the industry.
Autonomous Networks Mission Garage: Day One morning
Dive into the Autonomous Networks Garage to work shoulder-to-shoulder with top network experts.
Responsible AI in action — governance that scales
Autonomy unleashed: Scaling level-4 networks and achieving the Dark NOC
Understand what true end-to-end autonomy looks like in production, including when and where a Dark NOC model is viable.
Spotlight: New generation intelligent operations whitepaper 4.0 launch: Real change shaping the new paradigm
Catalyst showcase: Unlocking Composable IT and Ecosystems
The Loft: Composable IT and Ecosystems
The autonomous service provider
Why sovereignty, intelligence, security, governance and intent must be engineered in from day one.
Elevating CX: Personalization, design, and digital trust at scale
From data to delight: Personalizing customer journeys at scale
The reinvention imperative: IT at warp speed
CAIDO Circle - Executive CSP leader circles
BY INVITATION ONLY - This is a private, peer-only executive forum for Chief AI, Data & Digital Officers (service providers only) operating under the Chatham House Rule.
Trustworthy AI & Data Mission Garage: Day One morning
Join the Trustworthy AI & Data Garage for hands-on teamwork with leading minds in AI, analytics, and data strategy.
Why complexity is killing speed and how AI rewires telcos for fast, adaptive execution
How leaders use AI to strip out decision latency, simplify operating models, and move from optimisation to real-time execution.
The Loft: Trustworthy AI and Data Innovation
ModaaS in practice: Deploying and operating models as reusable services
Presentation: Modaas in practice: Deploying and operating models as reusable services
B2B2X and beyond — turning ecosystems into revenue engines
Network monetization secrets revealed
Learn how operators turn network capabilities into differentiated, premium services, not just APIs.
Catalyst showcase: Accelerating Autonomous Network adoption
From boardroom to code: Making strategy real
Lunch briefing: Navigating the AI hype maze: Monetizing autonomous networks, edge, 6G & AI Factories - Where will growth come from?
AI is everywhere but turning it into real revenue remains the challenge. As telcos move beyond experimentation, the focus is shifting from deploying AI to monetizing it across platforms, marketplaces, and ecosystems. Unlock new growth vectors. From AI-enabled operations and autonomous networks to edge-powered services and emerging AI factory models, the opportunity is clear, but so is the complexity. In this exclusive VIP session, leaders from AT&T, HCLTech, NVIDIA, and Beyond Now come together to share and discuss how CSPs can move from AI promise to measurable business impact.
Lunch briefing: Shifting gears: Accelerate beyond connectivity as a strategic b2b partner
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Networking lunch: Connect and explore
Join us for a relaxed and informal lunch break where you can recharge and connect with fellow attendees. This is a great opportunity to network, share insights, and discuss ideas in a casual setting. Whether you are looking to make new connections or catch up with old colleagues, this session offers the perfect environment to foster collaboration and expand your professional network. Enjoy lunch while engaging in meaningful conversations and strengthening your ties at DTW!