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23-25 June 2026

Copenhagen

The Loft: Trustworthy AI and Data Innovation

June 23, 2026
16:15-16:45
The Loft Stage
AI & Data
AI (Artificial Intelligence)

Loft

16:15 - 16:45
From AI-assisted to AI-native: Built-in agents for the future of BSS/OSS — and beyond


This session explores how CSPs can evolve from AI-assisted operations to AI-native BSS/OSS using built-in telco agents and Whale Cloud’s Agent Matrix. It will show how unified orchestration, ontology-based business context, legacy system integration and AI-native governance can turn fragmented AI tools into scalable, production-grade intelligent operations across telecom business and network domains.

Sami Muhammad Salman, Director of Strategy for AI and Digital Transformation, Whale Cloud

Session speakers

Sami Muhammad Salman
Sami Muhammad Salman

Director of Strategy for AI and Digital Transformation

Whale Cloud

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