Tuesday, May 4, 2021
Virtual 1:00pm - 2:00pm
Your local time 2021-05-04T12:00:00Z - 2021-05-04T13:00:00Z
In this latest gathering of the Global Architecture Forum community, George Glass, CTO of TM Forum will be joined by Amit Sharma from BT and John Gustavsson of Salesforce.
We know that customer expectations are challenging communications service providers (CSPs) to deliver personalized, omnichannel engagements at scale. At the same time, new technologies (such as 5G and NaaS) are enabling the move beyond connectivity – not only as a provider but also a platform – to evolve from a telco to a techco.
Adopting industry standards such as TM Forum Open APIs is accelerating digitization that will ultimately drive business agility and deliver friction-free, streamlined processes, and faster time to value while decreasing costs.
Join this session to hear how BT is accelerating business value with TM Forum Open APIs and Salesforce.
Confirmed speakers:
- John Gustavsson, Program Architect Director – Salesforce
- Amit Sharma, Head of Engineering – DigiCo – BT
- George Glass, CTO – TM Forum
Can’t make this time? Register and a copy of the webinar recording will be sent direct to your inbox following the live event.