Pillar 2: Organization, responsibilities and skills

Playbook Summary:

Operators can accelerate GenAI adoption across their businesses by creating an optimal organizational structure. This should include accountabilities at the highest level, and putting in place the requisite skills and capabilities.

Finding skills for the future: inside the telco talent revolution

The telecommunications industry's shift to cloud-native architectures demands new skills, but what does this mean in practice?

Research Report

Building an AI strategy: telcos put the foundations in place

AI is set to shake up telco operating models, and implemented the right way could lead to new growth and revenue streams. But first operators need to put the right strategies in place.
(See Section 2, pages 13-16 'Putting the right skills in place')

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