Member Profile
Mycom offers award-winning Network Assurance and Service Experience Assurance solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises to manage mobile, fixed and enterprise services with high performance, at scale. Mycom's telco transformation solutions are based on 25+ years of experience and expertise gained at the world’s largest, most diverse and most complex networks. Mycom's innovative product portfolio offers Performance and Fault Management, Service Quality Management, Automation and AI Analytics. Mycom are the first Service Assurance vendor to offer applications on the public cloud as SaaS for high operational agility. Powered by predictive and generative AI-based analytics and automation, Mycom's Service Assurance solutions have helped their customers to reduce problem handling time by 100%, improve problem resolution times by 60% and reduce customer complaints by 90%. Mycom's vision is to drive the evolution of autonomous networks powered by AI. Mycom's long term mission is to innovate and offer AI driven solutions to help business users access data in real time, to drive down churn, improve customer experience, and win market share.
Type: Corporate Member |
Date Joined: April 29, 2002 |
Principal Contact: Sandeep Raina |
TM Forum Engagement Manager: Lucy Marshall |
Awards & Recognition

2022
Catalyst industry contribution to Beyond Connectivity
2018
Outstanding Catalyst - Communications
Staff Certification
Knowledge Certified Professionals (1)
Signed Manifesto
Sign Date | |
---|---|
Open API & Open Digital Architecture Manifesto | Jun 2023 |
Open API Manifesto | May 2017 |