Member Profile
CSG arms today’s leading companies with future-ready, innovative solutions that drive exceptional customer experiences.
We are a leading provider of customer engagement, revenue management and payments solutions that elevate customer experience to be extraordinary. Our integrated portfolio of solutions enables companies to deeply engage with customers through any channel, successfully monetize customer interactions, and intentionally connect consumers and businesses in a way that is timely, personalized and relevant.
For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy.
Type: Corporate Member |
Date Joined: October 3, 2002 |
Principal Contact: Rebecca Walsh |
TM Forum Engagement Manager: Javier Ponce Betti |
Awards & Recognition

2023
Outstanding Catalyst – Business Impact
2021
Visionary impact
2020
Outstanding use of TM Forum Assets
2019
Outstanding Contribution to TM Forum Assets
2017
Outstanding Catalyst – Business Impact
Outstanding Open Architecture and API Design
2015
Most Significant Contribution to Frameworx
2014
Most Significant Contribution to Frameworx
Conformant Products, Solutions or Implementations
Certification | Certification Scope | Release | Product/​Solution | Certification Date |
---|---|---|---|---|
Open API | 5.0.0 | CSG Quote & Order | June 2024 | |
Open API | 4.0.0 | CSG Quote & Order | October 2023 | |
Open API | 4.0.0 | CSG Quote & Order | September 2023 | |
Open API | R19.0 / 4.0 | CSG Telflow | May 2022 | |
Open API | R19.0 / 4.0 | CSG Telflow | March 2022 | |
Open API | R19.0/4.0 | Telflow | November 2021 | |
Open API | R19.0/4.0 | Singleview | November 2021 | |
Open API | R20.5/4.0 | Singleview | September 2021 | |
Open API | R19.0/4.0 | Singleview | September 2021 | |
eTOM & SID | 13.0 | Telflow V3.0 | May 2014 | |
eTOM & SID | 12.5 | Singleview Accelerate 8 | October 2013 |
Autonomous Network Level Asssessment Validations
Company | AN Scenario | AN Level | ANLET Version | Network Location | Validation Date |
---|
Staff Certification
Career Certified Professionals (122)
Knowledge Certified Professionals (318)
Signed Manifesto
Sign Date | |
---|---|
Open API & Open Digital Architecture Manifesto | Nov 2019 |
Open API Manifesto | Sep 2019 |