Appledore Research Group is a global research and consulting firm specializing in the telecommunication and software market. We provide market share, forecast, industry trend reports, and custom research in the areas of NFV, SDN, analytics, IoT, service assurance, service fulfillment, customer care, and real time charging in the telecommunication and media market segments. Our clients include global software and infrastructure suppliers, CSPs, and investment banking firms. Our analyst team brings 20+ years of experience working at both CSPs and major suppliers in the industry. Appledore Research Group provides insight and analysis on business and technology trends shaping the telecommunication software market. Our analyst bring decades of experience in helping business leaders, marketing professionals and technologist make informed business decisions backed by supporting data, proven business methods, and concise analysis of the market trends. Patrick Kelly, Founder and Principal Analyst. Patrick has consulted and advised telecommunication companies in Europe, Asia, and North America. He has in-depth experience in software service enablement that includes OSS, BSS, and service delivery platforms. He most recently was Research Director for Analysys Mason and co-founded OSS Observer which was acquired by Analysys Mason in 2008. His area of focus includes NFV Orchestration and Management, Analytics, Customer Experience Management, Cloud Computing, and M2M. Patrick holds a Master of Business Administration from Plymouth University and a Bachelor of Science from University of Vermont. Grant Lenahan, Principal Analyst. Grant provides a unique combination of management and technical acumen, combined with 30 years of successful innovation in both technology and business models. He most recently served in the office of CTO for Ericsson and is actively involved in the standard bodies and TM Forum ZOOM. His area of focus includes NFV Orchestration and Management, SDN Policy Control, Real Time Charging, and M2M. Grant holds a Bachelor of Science from Drew University and an MBA (SM-Management, SM-Engineering) from Massachusetts Institute of Technology.