Open Digital ArchitectureQuick linksOpen APIseTOMSIDODA ManifestoOpen API ManifestoODA TrainingOpen API conformance certificationOpen Digital FrameworkResourcesHow to use ODAODA white paperOpen API tableResource libraryeTOM posterSID posterODA components posterODA Component Directory (prototype)ProjectsODA projectsOpen API projectODA Component AcceleratorCommunitiesGlobal Architecture ForumOpen API support communityODA communityHome>Open Digital Architecture>How to use ODAHow to use Open Digital ArchitectureODA comprises an architecture framework, common language, and design principles. It defines standardized, interoperable software.playbooksPlaybookHow can I enable closed-loop anomaly detection and resolution using the TM Forum CLADRA Framework?Closed-loop Anomaly Detection and Resolution Automation (CLADRA) is a TM Forum framework that enables communications service providers (CSPs) to transform network operations within a continuous highly automated framework.Last updated: 01/02/2022PlaybookHow can I take a new modern approach to data governance with the TM Forum Framework?Delivering enhanced services through understanding the value of your own data.Last updated: 01/02/2022PlaybookHow can the TM Forum AN Architecture help me to automate my operations?Explore the TM Forum AN Architecture to streamline your automation journey.Last updated: 01/02/2022PlaybookHow do I deploy Intent in Autonomous Networks to realizing agile self adapting networks?Deploying Intent to realize agile, self adapting, Autonomous Networks.Last updated: 01/02/2022PlaybookHow do I enable AI operations using the TM Forum Framework across production and deployment?Improve Operations through the exploitation of AI.Last updated: 10-Feb-2022PlaybookHow do I reduce my risk and deploy AI at scale?Delivering AI at scale with minimised risk. Learn how........Last updated: 16-Feb-2022PlaybookHow can I leverage software marketplaces to grow my business?Go to Market Opportunity with Software.Last updated: 28-Feb-2022PlaybookHow can I simplify the consumption of connectivity for my enterprise customers?Grow my business with Connectivity-as-a-Service offerings.Last updated: 28-Feb-2022PlaybookHow can I improve the partnering capability of my organisation in pursuit of business growth?Exploit your Business Ecosystem for growth through Zero-Touch Partnering .Last updated: 22-Feb-2022PlaybookHow can I use ODA to enhance and accelerate new product innovation and delivery?Understand the problem with current practice, how to build business cases and define strategic phases for implementing a prioritised product roadmap for the future.Last updated: 22-Feb-2022PlaybookHow can the Open Digital Framework help me improve my digital customer experience for the 5G age?Understand how to use the Open Digital framework in series of easy to understand steps and use cases .Last updated: 02-Dec-2022ToolkitsToolkitZero Touch Partnering ToolkitEasing the friction of doing business and enabling automated management of partnershipsLast updated: 23-Jan-2023ToolkitEcosystem Partnering ToolkitInnovate and monetize digital services with partner ecosystemsLast updated: 23-Jan-2023ToolkitZero-Touch OperationsUnderstanding the impacts of Zero-touch, automated, agile operationsLast updated: 23-Jan-2023ToolkitAI ToolkitsAddressing industry level aspects of adopting AILast updated: 23-Jan-2023ToolkitDigital Organizational Transformation toolkitAddress the challenges of adopting a transformational cultureLast updated: 23-Jan-2023ToolkitDigital Maturity Model ToolkitAssess your Digital Maturity to embark upon a digital transformationLast updated: 09-Aug-2024ToolkitCustomer Experience Maturity Model ToolkitAssess your CEM maturity and identify opportunities to put customers at the center of your businessLast updated: 08/08/2022ToolkitCustomer Experience Use Cases ToolkitUsing best practice and business models to improve customer experience offeringsLast updated: 08/08/2022ToolkitCustomer Experience Lifecycle Model and Metrics ToolkitDefine customer interactions with this CEM Lifecycle Model and Metrics for the 5G worldLast updated: 08/08/2022ToolkitOmnichannel & Customer 360 View ToolkitOmni Channel CEM and AI driven 360 degree customer views to create highly successful customer engagementsLast updated: 08/08/2022ToolkitDelivering 5G digital customer experience ToolkitCEM, new Omnichannel directions and gamification concepts for 5G monetizationLast updated: 08/08/2022ToolkitCustomer Centricity ToolkitsTransform and optimize your business through a customer centric approachLast updated: 23-Jan-2023ToolkitData & Analytics ToolkitUnderstanding the value of your data and using analytics to drive automationLast updated: 06-Mar-2023ToolkitAutonomous Networks ToolkitsEnable autonomous operations and networks to meet business requirements to multiple industry standards guidelinesLast updated: 06-Mar-2023ToolkitAI Use Cases & Reference Implementations ToolkitA guidebook and use case library based on a structure that enables users to map user stories to use cases and then to identify test cases following a list of related uses of AI has been createdLast updated: 08/08/2022ToolkitAI Operations (AIOps) ToolkitImproving traditional operations with Artificial Intelligence (AIOps)Last updated: 08-Aug-2024ToolkitAI Governance ToolkitEstablish a framework for the deployment of AILast updated: 28-June-2024ToolkitAI Maturity Model ToolkitAssess AI maturity across your enterpriseLast updated: 08/08/2022ToolkitAI Closed-Loop Automation & Anomaly Detection & Resolution ToolkitTransform your network using AI driven closed-loop automation toolingLast updated: 09-Aug-2024ToolkitIoT & Smart City ToolkitDiscover how to advance your IoT journey through Forum experienceLast updated: 08/08/2022ToolkitBusiness Assurance ToolkitTools for assuring digital evolution within your business, transformation and ecosystemLast updated: 09-Aug-2024Toolkit5G Monetization & RoI ToolkitMonetizing 5G, business use cases and impact assessment for preparing new service and business modelsLast updated: 08/08/2022ToolkitPlatforms ToolkitBuild componentized, API-integrated platforms - a new platform-based governance modelLast updated: 08/08/2022ToolkitIntent ToolkitUnderstand the role of intent in autonomous networks to communicate the requirements, goals, constraints, and preferences to an autonomous systemLast updated: 08-Aug-2024ToolkitMeasuring and Managing Autonomy (MAMA) ToolkitDownload justifiable measures and metrics to realize the business investment benefits of AI Closed Loop Automation and Autonomous NetworksLast updated: 09-Aug-2024ToolkitDigital Twin for Decision Intelligence (DT4DI) ToolkitDigital Twins and AI can be used together to boost the effectiveness of business analysis, business processes, and decision-making.Last updated: 02-Jul-2024ToolkitData Architecture ToolkitExploring, analyzing and defining modern architecture features for today's telecoms landscape.Last updated: 09-Aug-2024ToolkitOpen Digital Experience ToolkitEvaluating and implementing the experience strategy for AI-enabled Open Digital Architecture (ODA) consumers and stakeholders.Last updated: 07-Aug-2024Related LinksCatalyst: 5G ChargersUsing ODA to offer tailored products to individual customers based on usage and behavior analysis.View moreODA Components garner growing industry supportOpen Digital Architecture Components are set to play a crucial role in the deployment of future service ecosystems.View moreTM Forum Open APIs hit 500,000 downloadsTM Forum members have downloaded a total of 500,000 TM Forum Open APIs, highlighting the important role they play in modernizing CSP IT systems.View moreAutomating API conformance cuts Vodafone’s integration costsRead about how Vodafone is deploying a single, autonomous cloud architecture and massive automation, leveraging TM Forum Open APIs.View more Related ContentRelated content Proof Of Concept5G Connectivity as a Service (CaaS) + 3 More The open architecture needed for a thriving 5G services market and seamless connectivity-as-a-service solutionsAug 24Ryan Andrew Research ReportInnovation Open Digital Architecture (ODA) + 1 More In search of innovation: the future for telecoms R&DAug 24Ed Finegold Proof Of ConceptGenAI (Generative AI) Open Digital Architecture (ODA)Integrating genAI into customer support remains a key objective – and now there’s a simpler way to do itAug 24Ryan Andrew Proof Of ConceptArtificial Intelligence (AI) Network as a Service (NaaS) + 1 More How to automate network operations centers through AIAug 24Alasdair Riggs Proof Of Concept5G Artificial Intelligence (AI) + 5 More SmartHive xG offers industry blueprint for 5G smart city deploymentsAug 24Ryan Andrew VideoOpen APIs Networks + 3 More Tecnotree and Microsoft help telcos unlock network monetization opportunities: Hitesh Morar and Rick LievanoAug 24 Proof Of ConceptArtificial Intelligence (AI) Digital transformation + 3 More Global CSPs need a language-agnostic AI operations assistantAug 24Ryan Andrew Case Study5G Open Digital Architecture (ODA) + 2 More China Mobile builds a green 5G network in the middle of the oceanAug 24Dawn Bushaus Proof Of ConceptArtificial Intelligence (AI) Digital transformation + 3 More A solution to legacy number management systems fit for the IoT eraAug 24Ryan Andrew VideoB2B services Business Support Systems (BSS) + 1 More Oracle aims to help telcos monetize new B2B services: Andrew De La TorreAug 24 VideoGenAI (Generative AI) Business Support Systems (BSS) + 2 More Aria Systems introduces ‘Billie’ AI chatbot: Brendan O'BrienAug 24 VideoOpen Digital Architecture (ODA) Open APIs + 1 More 6D Technologies focuses on standards to accelerate integration: Nikhil PaulAug 24 Proof Of ConceptArtificial Intelligence (AI) 5G + 3 More Extending the ODA standards to enable B2B2X multi-party offerings across multiple domainsJul 24Ryan Andrew Research ReportDigital transformation Cloud Migration + 2 More Digital Transformation Tracker 8: cloud adoption acceleratesJul 24Dawn Bushaus VideoIT transformation Open Digital Architecture (ODA) + 1 More Unlocking Business Velocity by Taking Back Control of DevOps: The Transformative Power of IT in Telco: Anthony Rodrigo and Namal JayathilakeJul 24 VideoIT transformation Open Digital Architecture (ODA) + 1 More Integrating TM Forum's ODA (Open Digital Framework) and Generative AI for Billing Discrepancy Resolution: Saeed Otufat-ShamsiJul 24 VideoIT transformation Open Digital Architecture (ODA) + 1 More Telstra's Strategic Use of ODA for Competitive Advantage and Transformation: Mark Sanders and George GlassJul 24 PodcastOpen APIs Networks + 2 More Inside Out: Why MEF and TM Forum are aligning to help automate network servicesJul 24Pascal Menezes VideoIT transformation Open Digital Architecture (ODA) + 1 More How to Build a Data Strategy for Gen AI: John Byrne, Neel Mehta and Eoin CoughlanJul 24 VideoIT transformation Open Digital Architecture (ODA) + 1 More How Zain Leverages AI to Enhance Operational Efficiency and Drive Business Success: Ali. 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