Catalyst Program
Past Catalyst Participants – TM Forum Live! 2017
View all Catalysts that showcased their projects at TM Forum Live! 2017 in Nice, France
APPEX OMNICHANNEL
The objective of this Catalyst is the creation of an omnichannel solution environment for the service provider sector to encourage omnichannel adoption in order to enhance customer experience across all channels. View Catalyst details
Champions: Vodafone, Orange
Participant: Huawei, Sigma, BBFA, NTS Retail, Apptium
EXPERIENCE JOURNEY SHAPING WITH DATA ANALYTICS
The objective of this Catalyst is to introduce automated decision taking platform across functional units of a digital service providers’ organization so that it can optimize agile action taking across their entire organization. To do this, the project will introduce a decision taking platform for defining decision taking logic based on insights generated in analytics. View Catalyst details
Champions: KDDI, Orange, NCell
Participants: Ericsson, Subex, Knowesis, Liverpool John Moores University, Bulb Technologies
OPTIMIZATION OF THE INTERACTION CENTER FROM THE AGENT PERSPECTIVE
This Catalyst plans to look at optimizing the agent journey model of the Interaction Centre of the Future through analytics, machine learning and AI. View Catalyst details
Champion: Smart Liverpool, Virgin Media
Participant: Liverpool John Moores University, Sopra Steria, Vectra Strategy, KatoApo
OMNICHANNEL COLLABORATION EXPERIENCE – PHASE III
The objective of this Catalyst is to develop an intelligent customer care platform that can improve customer service efficiency and customer satisfaction. View Catalyst details
Champion: China Mobile, Bharti Airtel
Participants: Huawei, Etiya, Digital Afrique, BOCO Intercom
MAXIMIZING ENGAGEMENT WITH PREDICTIVE CUSTOMER JOURNEYS
Companies offering an omnichannel (self-service) shopping need to know in what phase the customer stops the user journey; So that they can understand better how to motivate the customer to complete the sales process, leveraging and combining unique capabilities of online and offline channels. To do this, companies need to be present in the initial stages of the sales process, identify customers / prospects across touch points and demonstrate that service providers can leverage the knowledge about the customers and utilize customer-process-phase specific metadata. View Catalyst details
Champions: Orange, ArtofArc. NCell
Participants: Salesforce, Vlocity, Huawei, Teavaro, Comarch, Comptel
THE DIGITAL AND INTERACTIVE ONE-STOP SHOP
In a partnership-driven environment, facing customers with increasing digital expectations and privacy concerns, service providers need to build a fully integrated ecosystem for building new revenues as well as offering an interactive, seamless and innovative experience. View Catalyst details
Champion: Orange
Participants: BearingPoint, NTS Retail, QualyCloud, Globetom
SENTIMENTAL APPLICATIONS
This Catalyst will demonstrate how AI can dynamically shape application behavior based on the real-time sentiment of the user interacting with the system. View Catalyst details
Champion: Bell Canada
Participants: Amdocs, Microsoft, BeyondVerbal, CallVU
PROCESS OF THINGS (POT)
This Catalyst will showcase processes relying on IoT that represents the new frontier of CRM able to generate value, establishing strategic partnerships with a cross industry perspective and a futuristic way to make business. View Catalyst details
Champion: Vodafone, Telus
Participant: Accenture, Zira, SAS, Trisotech
PREDICTIVE ANALYTICS FOR NFV RESOURCE MANAGEMENT
The objective of this Catalyst is to enable service providers to unleash the value of data and improve business by providing the right insight at the right time using predictive and prescriptive analysis. View Catalyst details
Champion: SFR
Participants: Atos, Ciena, Dell
DATA ANONYMIZING API
The objective of this Catalyst is to to provide a set of APIs to anonymize data coming to and from private cloud to public cloud. View Catalyst details
Champion: Verizon
Participant: Cardinality, Huawei, Liverpool John Moores University, Brytlyt
OFFER CANVAS
In the digital world, competitive marketing is real-time and dynamic, but offer managers are hamstrung by painfully slow processes due to complex and rigidly coupled BSS/OSS systems. The Offer Canvas Catalyst empowers offer managers to focus on the customers and competition, and helps them curate offers as frequently as needed. This is achieved in three steps: [1] Re-useable modules are published from BSS/OSS systems as lego blocks in the offer catalog. [2] Based on analytics, offer managers can curate offers using these lego blocks. [3] In real-time BSS/OSS systems respond to offer models and get ready to fulfill customer orders. View Catalyst details
Champions: Telstra, AT&T, BT, Orange
Participants: Infosys, Sigma, Oracle, EnterpriseWeb, Ericsson
ENABLING THE DIGITAL MARKETPLACES
This Catalyst features a large and diverse ensemble cast of industry leading organizations that seek to demonstrate the viability and value-proposition of open Digital Service Marketplaces for supporting transparent and efficient virtual function eco-systems thus enabling Platform Business Models and the Operations Center of the Future – this requires standard metadata, metrics and software patterns in order to enable automated hand-offs of network services between all participants. View Catalyst details
Champions: Verizon, AT&T, Orange, Vodafone, China Mobile, Telstra
Participants: Oracle, IBM, EnterpriseWeb, Persistent Systems, Huawei, Metaswitch, EXFO
REAL VIRTUALITY- PHASE II
Ever increasing business and technology disruptions are forcing enterprises to rapidly adapt and keep reinventing themselves. This project envisions how SPs can have business agility added into their DNA by adopting radical new capabilities to become hyper-digital enterprises, always future-ready. An intuitive user-definable policy-driven framework – Programmable Future Operations – makes their intrinsic working highly intent-driven. And on-demand multi-partner infrastructure integration with Open Resource APIs, elastically and optimally expands platforms into Omni-platforms – omnipresent clouds of hybrid SDN-NFV services with global reach. View Catalyst details
Champions: BT, NTT
Participants: TechMahindra, TEOCO, Hewlett Packard Enterprise, TierOne, Ericsson, University of Adelaide
JOINT AGILITY DELIVERY- PHASE II
This Catalyst will continue contributing API’s and processes to TM Forum to enable the development and delivery of world-class software that capitalizes on cross-organizational (cross-”value fabric”) synergies to dramatically improve TTM, quality, and cost. View Catalyst details
Champions: Orange, AT&T, Telecom Italia
Participants: Huawei, IBM, Cloud Best Practices, Infosys, TechMahindra, Spirent
ONE-TOUCH SERVICE CREATION FOR ZERO-TOUCH ORCHESTRATION
Zero-touch orchestration for the fulfillment of NFV/SDN and cloud services has been the focus of TM Forum’s ZOOM program. To truly realize the premise of zero-touch orchestration, service providers first need to overcome the inefficiencies during the service creation stage. View Catalyst details
Champion: Globe
Participants: Huawei, Infosys, VMWare
PREDICTIVE ANALYTICS FOR NFV RESOURCE MANAGEMENT
The objective of this Catalyst is to enable service providers to unleash the value of data and improve business by providing the right insight at the right time using predictive and prescriptive analysis. View Catalyst details
Champion: SFR
Participants: Atos, Ciena, Dell
DYNAMIC ASSET MANAGEMENT FOR SDN/NFV TRANSFORMATIONS- PHASE II
This Catalyst will demonstrate a Hybrid (Legacy-SDN/NFV) Network analytics and intelligence program model that provides ongoing, real-time decision data to allow operators to prioritize investment, manage hybrid capacity, and accurately forecast ROI. View Catalyst details
Champion: Orange
Participants: Subex, ESRI, TelTech, Riverbed
SMART BPM
This Catalyst looks to explore the how-to of a Smart BMP suite using as a structured toolset for framing and leading IT and business transformation programs in the service provider context. View Catalyst details
Champions: Orange, KDDI, AT&T
Participant: Trisotech, Hewlett Packard Enterprise, Fluxicon
NFV MANAGEMENT WITH OPEN APIS IN OPEN SOURCE MANO
The objective of this Catalyst is to contribute to the alignment of standards and open implementation of APIs for the management of VNF and NS (Network Scenarios) focused on Day 2 operations. View Catalyst details
Champions: Telefonica, Telenor, Verizon, Bharti Airtel
Participant: Indra, SigScale, Etiya, Infosys, Riverbed
A PLATFORM FOR IOT AND ANYTHING AS A SERVICE
The objective of this Catalyst is to deliver agility, experience and efficiency to service providers and expose TM Forum Open API’s to 3rd party developers to create new revenues streams enabled by network slicing, edge computing and a service marketplace. View Catalyst details
Champion: Vodafone
Participants: Huawei, Invercloud, Infosys, Centina Systems
5G SERVICE OPERATIONS – CLOSED LOOP ASSURANCE OF 5G NETWORK SLICES
This Catalyst will deliver ‘Network as a Service’ with a wide range of SLA characteristics based on multiple 5G and legacy network technologies suitable for multiple industry verticals outlined in TR 262 Hybrid Network Management Platform (extends DPRA Platform principles). View Catalyst details
Champions: BT, NTT, Orange, Telecom Italia, Telenor, Vodafone
Participant: MYCOM OSI, AT&T, TEOCO, Netcracker
UNLEASH THE POWER OF HYBRID NETWORK ORCHESTRATION
The objective of this Catalyst is to reduce time to market for new services and development by using flexible service modeling and network abstraction capabilities that require no software programming effort and will work seamlessly with TM Forum’s Open API’s. View Catalyst details
Champion: BT
Participants: NetYCE, Monolith, GDi
CROSS-LAYER INTEGRATION AND API: ORCHESTRATING THE DIGITAL CUSTOMER EXPERIENCE
While catering to such a dynamically changing market, service providers need to not only ensure high customer satisfaction but also ensure that their resources are efficiently used . The catalyst envisages to demonstrate how varying needs can be met, by using the insights from analytics, resource deployment flexibility brought in by NFV/SDN, and by providing the right support to the customer at the right time and integrating this solution rapidly by leveraging standard APIs. View Catalyst details
Champion: Verizon
Participants: Wipro, Redknee, Infosim
CONNECTED CITIZEN: LIFE IN A GREEN, CLEAN, SMART CITY
This Catalyst will focus on the creation of a new service provider business platform for delivering innovative and secured smart services to improve the quality of life and safety of all citizens. View Catalyst details
Champions: Orange, NTT
Participants: ESRI, BearingPoint, Amdocs, Symantec
HYPERSCALE IOT MANAGMENT – HEALTHCARE
The AT&T Foundry for Innovation is involved in creating solutions to meet patient and healthcare provider needs through the use of IoT devices and partner supplied solutions. View Catalyst details
Champion: AT&T
Participant: Ericsson, Microsoft, Etiya, Algorithmic Intuition
SMART CITY SERVICE OPTIMIZATION
This Catalyst will be based around the orchestrated selection and assignment of key workforce assets in the Smart City ecosystem built on the work completed as part of the Customer Centric Service Assurance Catalyst which was successfully displayed at TM Forum Live! 2016 Nice and Yinchuan event in September 2016. View Catalyst details
Champion: Smart Liverpool, Smart Dublin
Participant: Liverpool John Moores University, Galileo, Monolith, MICTA
SMART CITY ON THE EDGE
This Catalyst will apply Edge and Fog Computing principles on Smart City Data Hubs to improve efficiency of city operations by situational, decentralised decision-making and pushing intelligence from central data hub to local loop of programmable edge devices, e.g. IoT gateways and sensors. View Catalyst details
Champions: Milton Keynes, Dublin City, Agile Fractal Grid
Participants: Cloudsoft, BearingPoint, BT, EXFO
NEW BUSINESS MODELS WITH MOBILE SPONSORED DATA
This Catalyst will deliver a fabric for providers connecting a broad set of enterprises into a mobile sponsored data offering. The catalyst will deliver a blueprint that can push the sponsored data trials underway into complete market offerings in 2017. View Catalyst details
Champion: NTT, Orange
Participants: Sigma, Datami, Comptel, Cloudsense
BEYOND SALES: POWERING IoE ECOSYSTEMS WITH OPEN PLATFORMS AND APIs
This Catalyst will prototype the new stage of China Mobile Hierarchical Capability Openness Platform by exploring more intelligent, efficient, lucrative and secure operation models and extend API based ecosystem to vertical industries like Smart City. View Catalyst details
Champion: China Mobile
Participants: Hewlett Packard Enterpise, AsiaInfo, Huawei, Beijing University Post and Telecommunications
PROCESS OF THINGS (POT)
This Catalyst will showcase processes relying on IoT that represents the new frontier of CRM which will be able to generate value, establishing strategic partnerships with a cross industry perspective and a futuristic way to do business. View Catalyst details
Champion: Vodafone, Telus
Participant: Accenture, Zira, SAS, Trisotech
LOGICAL FACTORY: VIRTUALIZING MANUFACTURING FOR AGILITY
This Catalyst will show the development of a platform underpinned by Industry 4.0 philosophies which integrates and connects digitally numerous manufacturing systems across disparate facilities. View Catalyst details
Champion: TWI, BT, Telecom Italia
Participant: Infosim, EnterpriseWeb, Infosys
DATA ANONYMIZING API
The objective of this Catalyst is to to provide a set of APIs to anonymize data coming to and from private cloud to public cloud. View Catalyst details
Champion: Verizon
Participant: Cardinality, Huawei, Liverpool John Moores University, Brytlyt
SENTIMENTAL APPLICATIONS
This Catalyst will demonstrate how AI can dynamically shape application behavior, based on the real-time sentiment of the user interacting with the system. View Catalyst details
Champions: Bell Canada
Participants: Amdocs, Microsoft, BeyondVerbal, CallVU
PARTNERING PLATFORM FOR MEF SERVICES
This Catalyst will show how one common set of TM Forum APIs can be used for a range of service types and integrations scenarios including Sonata, Interlude, Legato and Presto from MEF 55. View Catalyst details
Champions: MEF, PCCW Global, Vodafone
Participants: DGIT, Inomial
ELDERLY INDEPENDENT LIVING/ IOT DATA HUB
This Catalyst will look to identify the best break points in the Connected Home value chain and customer journey where Operators may differentiate themselves vs other industry players and, within them, those where open APIs will permit Operator to better address the customer needs. View Catalyst details
Champions: Orange, Telus
Participants: Accenture, University of Calgary
ENABLING GDPR COMPLIANCE FOR OPERATORS
The vision for this Catalyst is to provide real, practical solutions to enable operator compliance to the pending GDPR. The Catalyst will demonstrate how to give users transparent access to their privacy and consent settings via an Operator Privacy Control Point, delivering additional value as operators embrace current and future GDPR compliant services. View Catalyst details
Champions: Orange, Telefonica, Vodafone, Liberty Global
Participants: UXP Systems, Accenture, Symantec, SAS