Production versionCustomer Experience Management ROI Calculator User Guide R17.0.1 (GB962E)
- Maturity level: General availability (GA)
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Created By: Customer Centric
This document introduces and provides instructions for using the accompanying CEM ROI Calculator excel spreadsheet, GB962F CEM ROI Calculator v3.0.2.
General Information
Document series:
GB962E
Document version:
3.0.2
Status:
TM Forum Approved
Document type:
Best Practice
Team approved:
05-Jun-2017
IPR mode:
RAND
TM Forum Approved:
13-Nov-2017
Date modified:
21-Nov-2017