IG1369 GenAI Use Cases v1.1.0

This report explores the practical application of Generative AI (GenAI) in telecom operations. It provides detailed use cases that demonstrate how GenAI can optimize service design, enhance network operations, and improve customer interactions.  The covers various scenarios, including automated troubleshooting, service fulfillment, and marketing content generation, offering insights into the integration of AI-driven solutions within existing telecom infrastructures. IG1369 serves as a valuable resource for telecom professionals seeking to leverage AI for operational efficiency, cost reduction, and enhanced customer satisfaction.

General Information

Document series: IG1369
Document version: 1.1.0
Status: Team Approved
Document type: Exploratory Report
Team approved: 10-Jan-2025
IPR mode: RAND
Published on: 13-Jan-2025
Date modified: 10-Jan-2025